I am delighted to report that the fruits of the learnings provided by Dimension Data Learning Solutions and yourself have been astronomical.

I could not have been more happy with the level and capability of your organisation. The organisation and leve lof care and attention to detail at your on site learning centres coupled with the excellent capability of the instructors who led the courses has assisted in a absmiddle line sales result that has yielded more than double year on year sales for our business group.

We are now a more professional, confident and consistent group, more ably suited to performing our role and we now function an an enhanced level.

Jeff Carabez
National Data Sales Manager
Telstra Business
Friday, 8th June 2007

Microsoft 3938 at DDLS was an excellent course that I would highly recommend.

Roland was a great instructor. You definitely need a person of his ability to get through the course content.

It was clear that Roland was passionate about Exchange and enjoyed being challenged at times from some very good and highly knowledgeable Exchange Administrators in the class.

Michael Pound
Wingaway Air
December 2008

I would like to express my appreciation to Jeff Branch and Dimension Data Learning Solutions. The level of care and attention to detail in arranging and organising my training needs has been excellent. He was able to accommodate my needs and arrange my training in a timely fashion.

The Learning Centre facilities in South Melbourne where I have had most of the training are excellent coupled with the excellent knowledge and capabilities of the instructors.

The courses there have been very good and have been useful for me and my career. The knowledge that I have gathered from these courses has helped me to further my understanding and directed me to research other areas where appropriate.

DDLS was able to provide all the network training I needed. The courses also ran frequently which allow me to schedule my time effectively. Overall I am very satisfied with the service and deliver of DDLS for all my training needs.

Thank you to Dan and DDLS for a great training environment you setup last week. I enjoyed every moment of it and took as much as I could during the days of the training you facilitated.

Mark Wigzell
Network Support
Cardinia Shire Council
March 2009

The courses were very practical. The instructors gave us enough time to use the tools in the applications and feel comfortable with them. The instructors were fantastic.

I found the hands-on approach and demonstrations to be very helpful. It was helpful to be able to complete the exercises and I walked away with a better understanding. The instructor was very knowledgeable, open to sharing and did a great job involving everyone.
The workbook had relevant examples and took us through step- by – step. The instructors knowledge and skill with engaging the classroom participation was most beneficial.

I found the methodology used to teach the courses were very good and the concepts are covered in such a way that a beginner or a professional will be equally benefited.

I used to go for Microsoft & Citrix courses to other training providers, but now I think I am suitably impressed with DDLS to strongly recommend it to other colleagues in Area Health Services

Hardew Dhillon
Sydney South West Area Health Services
August 2009

The Linux course has been very beneficial for our IT Team. David's expertise and experience has greatly assisted with the transition towards SUSE Linux. I'm looking forward to continuing the relationship between CEO Lismore and Dimension Data Learning Solutions.

Ron Fletcher
IS Manager
Catholic Education Office
August 2009

The best instructor on Microsoft courses I have attended so far

Collin Sequiera
Senior Analyst Programmer
Just Group Ltd
August 2009

I have completed the training course for Developing Web applications using Visual studio 2008 at Dimension Data Learning Solutions. The course was well structured and covered all the important topics. It was overall an excellent course, and I look forward to doing more courses there.

Ashraf Shah
AEMO (Australian Energy Market Operator
February 2009

The MOSS Design and Customization course was very informative and well organised. The skills that I have gained from this 5 day course would have taken at least 2-3 months to gain if I had to study myself. The course tutor Gavin was very cooperative, helpful and patient in clearing my doubts. This course has given me a better insight into SharePoint designer capabilities. I am definitely looking forward to doing more courses with DDLS in future.

Shashank Shetty
SharePoint Administrator
Infosys Australia
August 2009

I just wanted to thank you for enabling us the opportunity to send Tim to the Cisco ICND1 training last week. He really got a lot out of the training.

The training guarantee and, more importantly, the ability of your organization to actually deliver on this guarantee has resulted in a tangible benefit to us of 12 days of training in the past 12 months. Other training organizations have similar offers, but have not delivered due to the course no longer being available, or not being re-run during the guarantee period. You have demonstrated that your organization has the flexibility to work around such obstacles, by extending the time-frame in which the course must be taken and offering alternative courses.

The customer service that we have received from you has well and truly differentiated Dimension Data Learning Solutions from other training organizations that I have utilized over the same period.

Sue Jochheim
IT Operations and Dealer Systems Manager
BMW Group Australia
April 2009

Over the past few years I have co-ordinated the attendance of over 50 Telstra IP networking staff, across three states, on Cisco courses ICND-1 and ICND-2 in preparation for CCNA certification. DDLS provided highly focussed customer support to enable this lengthy program to be delivered via both public and private courses. Given the size of the engagement, DDLS was able to pre-deliver the course notes across the country, enabling staff to prepare for the courses in advance to help make the most of their time at DDLS.

DDLS provided an excellent learning environment. The vast majority of staff found the instructors to be of very high quality with solid technical knowledge. So far, many staff have since achieved their CCNA certification. And while DDLS doesn’t deal directly in the booking of Cisco exams, it does provide accredited exam facilities, and given the feedback I have received, the DDLS exam facilities are viewed as being among the best

Mark Nicholls
Network Manager
Telstra
September 2009

I was happy with all aspects of Microsoft 6416: Update Network Infrastructure & Active Directory Skills to Windows Server including the instructor, the training rooms etc.

My instructor had excellent knowledge of the material and also had good presentation skills. The classroom learning experience was enjoyable. The equipment and layout were very good.

Gary Needham
Windows System Administrator
AVIVA
September 2009

DDLS was chosen to support the 2009 Victorian Royal Bushfires Commission in their migration from Lotus Domino/Notes to Microsoft Exchange/Outlook 2007, and implementation of Microsoft SharePoint 2007, and Record Point. They identified the need to support their staff in the transition and introduction of these new technologies, and recognised the benefit in customising their training offering to their specific requirements and timeframes.

The project presented a number of challenges due to the tight timeframes, the upgrade and implementation of numerous applications, and the fact that a change of behaviours that were required from staff using them. Dimension Data Learning Solutions were keen to understand the issues at hand, and worked to our time constraints, providing us with a customised solution and allocating the necessary resources.

The instructional designers were able to design training materials that met the ever-changing scope, and the trainers provided a great level of service by pro-actively helping our staff. As a result, feedback from the organisation has been extremely positive and the training element played a strong contribution to the success of the project.

Kaye Fox
Business Services Manager
2009 Victorian Bushfires Royal Commission
September 2009

Mission Australia has engaged with Dimension Data Learning Solutions to deliver IT training over the last 5 years. During that time I have both organised training for members of the IT Department, and attended training sessions myself.

Booking training is always seamless and thorough. The training sessions have consistently met our needs and there is usually a suitable course to satisfy our requirements.

Dimension Data Learning Solutions has been adaptable in tailoring courses for us, and has delivered courses in-house when we have a larger number of trainees. The courses have always been informative, and the instructors are well organised and knowledgeable of their subject matter.

Our account manager Heather Anthony, has always been courteous, informative, attentive and respectful.

Amelia Kirby
IT Service Delivery Manager
Mission Australia
October 2009

I have completed the Implementing and supporting Windows XP Professional course 2272 with Dimension Data Learning Solutions. The course was very relaxing and I felt that the instructor was not only very knowledgeable but also took the time to answer any of my queries, the language used was easy to understand and I was able to relate all the course subjects and scenario’s to my real world situations which I deal with within my day to day work.

I look forward to doing many more courses with DDLS and I am sure I will receive the same level of learning.

Sam Bulhan
Support Consultant
WorkCover Queensland
February 2010

DDLS has excellent classroom facilities located in a convenient location of the city. The atmosphere at DDLS has always been very friendly and helpful. In addition to that the participants really enjoyed their time at DDLS with other supplements including selection of good lunch menus, ice-cream, snacks, news papers etc.

I have enjoyed my class room facilities provided by DDLS with faster computers, network, internet etc.

The instructors who conducted the courses were very professional and provided really useful advice and material to expand the scope beyond the course contents.

Upul Weerasena
Team Leader - Virtual Team -Technical Operations
Queensland Health
February 2010

DDLS is currently Transpacific Industries IT training partner of choice due to the range, regularity and quality of the courses they offer.

The facilities at the training venues are always of the highest standards. The service we receive from the on-site team ensures we have a great training experience, with this experience being further enhanced by the high quality of instructors. All of our staff that attend DDLS return with a great deal of new knowledge as well as courseware that allows them to implement their newly learnt skill sets in to our business.

While working in conjunction with our account manager Jeff, we have developed a detailed training plan that has enabled Transpacific Industries to guarantee that training always fits in with our busy schedules.

Adam Heilbron
Infrastructure Manager
Transpacific Industries
March 2010

I enjoyed the course immensely last week. It was great to take the opportunity to get some hands on with the product, and I feel it should assist a lot with my job role and my certification upgrade.

I would also like to add a special thanks to my instructor Francois, who I found to be very personable and his experience in systems integration and training significantly added to my experience.

Lucas Carrigan
Fuji Xerox Australia Pty Ltd
February 2010

I attended Microsoft 6416 with DDLS in 2009. The knowledge and professionalism of the trainer, DDLS, the facilities, and the general way that it was all put together was great.

I will be doing more courses in Melbourne as the years pass and having done other courses at other schools I know that I would not want to do a course anywhere else. Well done DDLS.

Ben Canham
Clarius Group Limited
February 2010

DDLS is an important training partner. They deliver consistent, quality training and DDLS staff work hard to cater to our needs.

Through our dedicated Account Manager, I can communicate our requirements quickly and effectively, whether we are after a routine booking or a complex customised training solution.

Johanne Robinson
Information Systems Training Coordinator
BAE Systems Australia
February 2010

Over the past few months I have had a number of my ICT specialist staff trained in various courses at DDLS ranging from Apple MAC server Admin, MAC desktop support, Microsoft SCCM, Microsoft Server 200, Cisco Call Manager and IP telephony.

Without exception my staff have enjoyed the training and have returned with new skills and a drive to use them in implementing the new technology in to our business.

As an ICT Manager I am delighted that a small investment in training and the DDLS delivery and transfer of knowledge to my staff has greatly assisted our business to implement significant changes.

I will most certainly continue to use DDLS for our training needs and I recommend DDLS to anyone looking to attend a course

Richard Rains
Manager ICT Services
TAFESA Adelaide North Institute
February 2010

I recently attending two training courses with DDLS and I would like to thank my account manager and the friendly and supportive Canberra DDLS team for such a positive experience. I have never before attended training where my account manager has met me and made me aware of all of the available facilities. This really made me feel at ease.

The instructor was obviously very successful and respected within his field, and a great facilitator. He went out of his way to make sure that the class felt comfortable within the learning environment and his real-world knowledge meshed in well with the course content.

The facilities were excellent and the catering was also of high quality. I strongly believe that the professional and supportive manner in which my whole training experience was conducted is a credit to the Canberra DDLS team, and sets you apart from other IT training providers with which I have had experience.

Deanne Duncombe
Deanne Duncombe
February 2010

I found CIPT1 and CIPT2 very useful and I am sure it was a very good upgrade for my knowledge and skills and it covered what I really need in my job. I am happy to take more Cisco courses with Dimension Data Learning Solutions to upgrade my certificates to CCIE. It covered all my expectations from a Cisco Training Partner.

They were very friendly and a high class learning environment and presentation. The materials were really well designed to help me to learn everything in the course. I really enjoyed the Lab and equipments and I could do all Lab activities without any problem.

Hamid Amrabadi
Senior Systems Engineer
RBS Morgans
March 2010

My course was great and I am actually building some SSIS packages and sure my trainer will help to figure out the issues as he promised in the training.

Bismi Jomon
IDP Education Pty Ltd
March 2010

I was happy with everything that DDLS offered from a great and interesting course to professional staff. DDLS really ensured the best learning experience that I have ever encountered. I did like the smaller class size as it made a more one-on-one approach more possible. The whole experience from DDLS has ensured that I could learn all I could and for me to be able to take back that knowledge to inject back into the company.

The Learning experience was great; the instructor knew his SQL back to front and engaged the class in interesting ways to get the learning material across. The Hands on modules I particularly enjoyed as they really helped to reinforce what the instructor had said. Overall a great course and an excellent Instructor made for a great learning experience.

Ross Paton
Web Developer
South West Institute of TAFE
March 2010

Our trainer’s industry experience in the VMware products lead to great coverage of the topics and many informative conversations. The additional content John provided has been very helpful in my certification endeavours. The experiences that he shared with us allowed me to take back some pointers to the team which have been instrumental in our platform upgrades, capacity management and stability. John’s insights have also given me an edge in the competitive virtualisation market.

The facilities at DDLS were excellent. Lunches were very satisfying and the ice-cream box is great. People often ask where I completed the training and comments around the ice creams always seem to pop up!

Craig Wilson
Solution Specialist
Lucida Group
May 2010

DDLS has provided a truly positive experience in Cisco training for me.

The learning environment has racks with real practice gear, official Cisco learning materials and most importantly the guidance of awesome instructors such as Jerry Solomon, Andy McLachlan and others.

The DDLS Sydney facility was well located, tidy, comfortable and quiet. The top-notch in-house catering in the Sydney facility also meant that everything I needed during the training was in striking distance of the classroom. It provided the right space to completely focus on the task of learning.

Based on my experience if you are looking to skill up staff in introductory and intermediate Cisco topics I would say those training dollars would be well spent at DDLS.

Hugh Blair
Systems Administrator
Hamburg Sud Australia
July 2010