SpecIT™ People Solutions

SpecIT™ People Solutions

The SpecIT™ program addresses the ongoing IT skills shortage

SpecIT™ is an innovative program that addresses the recruitment and retention problems faced by many IT Departments today. With SpecIT™, companies specify the number and type of skilled staff they need to fill particular roles and DDLS will source, train and place candidates to meet the specifications.

What are the benefits of the program for my organisation?

DDLS can work with you to ensure effective recruitment costs and an ROI for staff
Save on training and induction time resulting in low business downtime
Increase the depth of ability in your organisation
Risk free (we absorb the risk of taking on new staff and guarantee knowledge transfer)
Cadets are equipped with corporate training
Achievement of staff retention solution.

The SpecIT™ program has four distinct stages:

SpecIT Diagram

Example of an existing SpecIT™ program:

SpecIT™ Cadet – A solution to the IT Helpdesk staff shortfall

The initial focus of SpecIT™ has been upon Australia’s IT helpdesk positions, an area that DDLS identified as a major staffing challenge.

The SpecIT™ Cadet program is intended for school leavers, university graduates and career changers who want to start their career in IT. The SpecIT™ Cadet program is an alternative to TAFE and University as an entry point into the IT industry.

“DDLS provided a tailored program that met our immediate needs and a sustainable workforce for the call centre. The program trained recruits in the technical, process and people skills needed to deliver a high standard of customer service and to cope with the demands of a busy and demanding call centre,” - Richard Cutting, National Call Centre Manager, Highpoint.

SpecIT™ in the Press

The SpecIT™ Cadet program has been featured in articles in The Australian IT, Australian Financial Review, ARN and the Canberra Times.

For further information about the SpecIT™ Cadet program, view the press release (PDF) or contact your Account Manager or call 13 12 01. Alternatively, view the SpecIT™ Cadet Registration page: www.DDLS.com.au/cadet_registration.