 "How do you expect your staff to be 100% productive when they only have 70% of the skills?"
Are your IT staff equipped with business skills that complement their technical skills?
DDLS has been successfully delivering business skills training to diverse organisations through public courses as well as custom training for as many as 800+ people in a single organisation. A key finding from the international Help Desk Institute (HDI) Practices Survey 2003 involving 724 companies was that professional business skills were more important than technical skills.
Ask yourself the following questions. Do you want your IT staff to:
Be customer focused?
Be effective team players?
Be able to use effective communication techniques?
Be aware of the benefits of acquiring leadership skills?
Manage their time to maximise productivity?
DDLS has introduced a suite of courses specifically developed for IT professionals: The Business Skills training program. On the program your IT staff will acquire the skills needed to be more efficient, enhance their performance and maximise their contribution to your business.
Business Skills courses available from DDLS: | 
