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| Negotiation Skills |
| Vendor Course Code: | |
| Course Length: | 2 days |
| Course Price: | $900.00 + GST |
| Availability: | |
| | If your preferred city or time is not currently listed, please call DDLS on 13 12 01 and we can try to accommodate your needs. |
| Overview: | We negotiate everyday. We negotiate when asking for a raise; deciding on a price for a house we wish to buy; deciding on which movie to see; which restaurant to eat at; or even something as simple as when to have a meeting. This course is designed to give you the skills required to be a successful negotiator and to develop your Communication and Influencing skills. We also look at the biggest barriers to successful Negotiation and how to overcome them.
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| Skills Gained: | After completing this course the participant will be able to:
•Approach negotiation in the correct frame of mind
•Aim for the correct outcome
•Negotiate calmly and logically
•Use listening skills to quickly build rapport
•Frame questions for maximum influence
•Meet their negotiation objectives by overcoming barriers
•Use appropriate language for negotiation
•Negotiate with different personalities
•Overcome manipulation tactics
•Adjust to many varied cultural differences
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| Key Topics: | •Your View on Negotiation
•Defining Your Approach
•Understanding Negotiation Outcomes
•How to remove Emotions and Remain Calm and in Control
•Bringing Another to Calm and Logical
•Listening Skills for Deeper Understanding and Rapport
•Your most Powerful Negotiation Tool – Questions
•Exploring Closed and Open Questions
•Navigating the Negotiation Encounter with Decision Structures
•Question Structure and Usage
•Understanding & Achieving Objectives
•Language to Avoid
•Personalities & Behaviour in Negotiation
•Handling Manipulation Tactics
•Cultural Differences in Negotiation
•Scoping both Sides
•A Traditional Model of Negotiation and how it breaks down
•A Modern Approach for Conflict Free Negotiation
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| Target Audience: | Anyone who wants to improve their negotiation, communication and influencing skills by adopting advanced communication techniques that help to avoid conflict.
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| Prerequisites: | None |
