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| ITIL® v2-v3 Bridging Course |
| Vendor Course Code: | ITIL® Bridge |
| Course Length: | 2 days |
| Course Price: | $1,250.00 + GST |
| Availability: | |
| | If your preferred city or time is not currently listed, please call DDLS on 13 12 01 and we can try to accommodate your needs. |
| Overview: | This course is designed for those holding existing ITIL® Foundation certificates to learn about ITIL® v3 in an engaging and highly effective learning environment. A bridging examination will be held at the end of the course for those participants wishing to update their Foundation Certificate to the latest version. |
| Skills Gained: | |
| Key Topics: | • Introduction to the new ITIL® Service Lifecycle including the objectives, processes and structure for each of the five core ITIL® books
• The interaction between the processes and their stage in the lifecycle and also other IT management models
• An awareness of new key ITIL® concepts and definitions
• The primary changes between v2 and v3
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| Target Audience: | • The primary audiences for this course are: All levels of personnel within an IT Service Delivery Organisation who have previously completed the Foundation Certificate in IT Service Management. |
| Prerequisites: | • The requirement for this course is an existing ITIL® Foundation Certification. Please note this course is an accelerated version of the full 3-day course and assumes the candidate has fully revised the V2 course content. |
