Current Issue

Sept/Oct 2007

• MOSS - The Buck Stops with End Users

• Using Assessments to Keep on top of Projects

• More than Free Lunches and Mufti Days

Previous Issues

August 2007

• Who moved my MCSE?

• Cisco changes CCNA, introduces CCENT

• Don’t doubt the value of certification

July 2007

• 5 tips for Business Intelligence project success

• To some degree, we’re all security workers

June 2007

• Why develop Process and People skills?

• We need more Kevs on the help-desk

• 10 things to know about Microsoft Longhorn

May 2007

• Effective Collaboration with MOSS

• Acer uses SpecIT™ for Help Desk staff

• TrainIT for Charity

March 2007

• Redeem MS Software Assurance vouchers

• Computer forensics critical to security

• SharePoint End user training options

Archived Issues

MOSS: The Buck Stops with End Users

Companies that leverage Microsoft Office SharePoint Services (MOSS) experience an increase in productivity but the majority fail to achieve this. Why? End users either don’t understand the technology or they fail to incorporate it into their workflow.

Gartner has predicted the worldwide web conferencing and team collaboration software markets will grow approximately 22 percent per year through 2010. This is due to the increasing need for companies to more efficiently manage content to maintain competitive advantage.

With Australia’s geographically dispersed population, more employees working from home and the rise of the road warrior, collaboration software can help organisations build effective teams, no matter where they reside.

But does your business have the technical know-how to reap the rewards of collaboration technology?

Make the Most of your MOSS Investment

Collaboration technology is fast becoming a strategic function for many enterprises and MOSS-skilled workers are being headhunted due to this demand. On Seek.com.au alone, there are 704 jobs listed in the country with SharePoint listed as a key word.

With growing demand for their MOSS courses, DDLS has seen a rapid spike in demand for training end users on how to use and integrate collaboration software into everyday work practices.

Why are end users so important to MOSS training? Two reasons. Firstly, they need to understand how the technology enables them to work more efficiently. Secondly, and most importantly, end users need to champion a mind shift to build MOSS into their workflows.

MOSS is more than a single technology; it is central to business processes and interactions.

Who Benefits from Training?

The success of any MOSS implementation relies on end users. More specifically, it relies on the information workers involved in either content management or team leaders who customise MOSS sites according to their needs.

MOSS end user know-how is essential to enable enterprises to extend the value of their Microsoft Office environment and work more efficiently.

DDLS currently offers two end user courses for MOSS:

• SharePoint 2007 (MOSS) End User Training: Members

• SharePoint 2007 (MOSS) End User Training: Site Owners

For more information about DDLS’ end user SharePoint courses, contact your Account Manager or the DDLS Customer Care Centre on 13 12 01.