The CEO's Corner: Time to Reflect

01 Dec 2017

By Mal Shaw

 image of DDLS's CEO, Mal ShawAs we close 2017, I would like to congratulate and thank the thousands of students who have attended our training centres this year. You may have joined us in Adelaide, Brisbane, Canberra, Melbourne, Perth, Sydney, or via DDLS Anywhere. Maybe we came to you and delivered our training at your work. However we engaged, I want to thank you for the time you spent with us and for your achievements in attaining greater skills, knowledge and, in many cases, certification.

Like many other industries, our Information Technology (IT) industry benefits greatly from trained and certified professionals. Some of the required competence can be learned on the job, some in TAFE and/or University and some can be learned in intensive interventions such as classroom instructor-led training. Whether the tasks are planning, analysis, design, securing, implementation or support, the formal courses offered by technology vendors or industry associations are one of the best ways to gain important knowledge in a short amount of time and it's clear that a fully trained team reduces the risks of project failure, delays or cost blowouts.

Whilst it's a great privilege to have access to education, it's not necessarily easy to fit it all in. We all have plenty of things to do, so it is challenging to take on an intensive training course and complete the pre-reading, be available in working hours for the classes, fit in homework in the evenings and study for exams. I don't know how many times I see our students on the phone in our corridors, during breaks, attending to support calls and project demands.

So, to our classes of 2017, congratulations on investing your time in professional training and certification and well done on your learning achievements. Thank you for your contribution to our IT industry and thank you for the role that you play in planning, analysing, designing, securing, implementing and supporting the IT in our banks, government departments, hospitals, telecommunications providers, schools and Universities, transport providers, utilities and many other sectors so that Australia's citizens, customers, patients, students and others can access reliable, secure and innovative services.

We wish you all a safe and happy holiday season and hope to see you again in 2018!

Kind regards
Mal Shaw