Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
Microsoft Dynamics 365 Customer Service Functional Consultants build CX solutions that are fast, agile, and leverage AI to drive actionable insights that anticipate customer needs.
Step 1: Review the skills and knowledge required to certify.
Step 2: Train for certification exams.
Course: Microsoft PL-200T00 – Microsoft Power Platform Functional Consultant
Course: Microsoft MB-230T01 – Microsoft Dynamics 365 Customer Service
Step 3: Schedule your exams and get certified.
Schedule to take Exam PL-200
Schedule to take Exam MB-230