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Overview

Certified Agile Process Owner (CAPO)®

The CAPO two-day course provides guidance into the Process Owner responsibilities so they can describe what they are doing as a process and provides the education needed to oversee the design, re-engineering and improvement of IT Service Management (ITSM) processes, particularly in the context of Agile Service Management. Participants learn how to apply Scrum practices to Process Owner responsibilities and use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals.

To obtain the Certified Agile Process Owner certification:

Included with your course at DDLS is an exam voucher to sit an online proctored exam through the DevOps Institute. The voucher is valid for 90 days. The CAPO exam is 60 minutes, consists of 40 multiple-choice questions, and at least 26 questions must be correctly answered to pass (65%). Successfully passing the exam will earn you the Certified Agile Process Owner designation.

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Certified Agile Process Owner Blueprint

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