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Overview

Candidates for this certification are support engineers who use advanced troubleshooting methods to support Microsoft Teams environments, analyse telemetry and log data, troubleshoot deployments, and tune performance. Candidates are expected to review logs and other data, infer the root cause of an issue, and provide a fix.

Candidates should have significant experience troubleshooting unified communications solutions with hands-on expertise specific to troubleshooting Microsoft Teams. In addition, candidates should have networking knowledge of Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorisation, security and compliance information, debugging, performance tuning, and monitoring.

Recommended approach:

Step 1: Review the skills and knowledge required to certify.

Step 2: Train for certification exams.

Course: Microsoft MS-740T00 - Troubleshooting Microsoft Teams *coming soon*

Step 3: Schedule your exams and get certified.

Schedule to take Exam MS-740

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