Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate

DDLS offers a large range of Microsoft certifications in a variety of topics such as Azure, Dynamics, Office 365 and more.

Overview

Microsoft Dynamics 365 Customer Service Functional Consultants build CX solutions that are fast, agile, and leverage AI to drive actionable insights that anticipate customer needs.

Recommended approach:

Step 1: Review the skills and knowledge required to certify.

Step 2: Train for certification exams.

Course: Microsoft PL-200T00 – Microsoft Power Platform Functional Consultant
and
Course: Microsoft MB-230T01 – Microsoft Dynamics 365 Customer Service

Step 3: Schedule your exams and get certified.

Schedule to take Exam PL-200
Schedule to take Exam MB-230

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Courses

Microsoft PL-200T00 - Microsoft Power Platform Functional Consultant

$3630 inc GST

Microsoft MB-230T01 - Microsoft Dynamics 365 Customer Service

$2750 inc GST

Downloads

Certification Roadmap

Request Offer Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.