DDLS delivers internationally recognised Project Management, Business Analysis and IT Service Management training to help businesses improve their governance, risk and change management, compliance and improve the skills of their workforce.
From foundation level courses to applying advanced business analysis, change management, CCBA®/CBAP® exam preparation, and the Agile Business Analysis certification, we provide workshops which build immediately usable knowledge and skills.
COBIT® 5 provides the next generation of ISACA's guidance on the enterprise governance and management of IT. It builds on more than 15 years of practical usage and application of COBIT by many enterprises and users from business, IT, risk, security and assurance communities.
The IT Infrastructure Library® (ITIL®) is the most widely accepted approach to IT service management (ITSM) in the world. ITIL is a cohesive best practice framework, drawn from the public and private sectors internationally. It describes the organisation of IT resources to deliver business value, and documents processes, functions and roles in IT Service Management (ITSM).
Project Management training, from foundation level courses to applying advanced project management, risk management, agile development, change management and CAPM®/PMP® exam preparation, we provide workshops which build immediately usable knowledge and skills.
More information on Project Management certifications can be found on our certifications pages.
DDLS offers Scrum Alliance certification and training in Scrum Product Owner and ScrumMaster through a third party. The Scrum Alliance is a not-for-profit membership organisation that encourages and supports the widespread adoption and effective practice of Scrum.
DDLS offers certification and training in Service Support through through a third party. Covering many facets of IT Service Management (ITSM), our training courses are established by an international panel of industry experts and practitioners.