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  • Length 2 days
  • Price $1496 inc GST
  • Inclusions Exam voucher
Course overview
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Why study this course

Most organisations recognise that there is a need for organisational transformation and enterprise agility in response to the increasing pace of change brought about by Industry 4.0. AgileSHIFT® is designed to help prepare individuals and organisations for transformational shift by creating a culture of enterprise agility. This cultural change is driven by understanding and distilling the ethos behind agile ways of working and leveraging them across the entire organisation.

AgileSHIFT training is designed to encourage the whole organisation to be comfortable with and embrace the need for change and transformation. It provides an overview of common agile ways of working, and provides a simple Agile framework consisting of five principles and five practices, roles, competencies, workflow, tools and techniques.

This course pricing includes a voucher for the AgileSHIFT Exam, which is an online proctored exam through PeopleCert. Practice exam papers are provided in the course, and reviewed to assist in preparation.

The exam is:

  • 45 minutes duration

  • 33 multiple choice questions

  • Pass mark is 22 out of 33 (i.e. approximately 60%)

  • Closed book

After passing the exam, each student’s certificate will be made available to them via PeopleCert.

It is highly recommended that you spend some time each evening of this course reviewing and consolidating what you’ve learned, to be well prepared for the exam.

Aligns to certification

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What you’ll learn

After completing this AgileSHIFT training course, students will:

  • Understand why organisations need to create a culture of enterprise agility in response to a changing context

  • Understand the key concepts of the AgileSHIFT framework

  • Understand the AgileSHIFT delivery approach

  • Understand how to think and work differently to enable change

  • Utilise Agile and Lean ways of working to be able to work in more agile ways immediately

  • Be able to use the tailorable framework to champion change within your organisation

PeopleCert at DDLS

PeopleCert is one of the leading players in the global certification industry, partnering with multi-national organisations and government bodies for the development and management of globally recognised certification schemes. PeopleCert has delivered millions of exams in over 150 countries.

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

The AgileSHIFT course is designed to enable transformational change across an entire organisation. The course and the related certification can be beneficial to:

  • Senior leadership team members including senior leaders in HR, Marketing, Procurement, Operations, Finance, IT

  • Change leads/managers

  • Transformation leads/managers

  • Project leads/managers

  • Agile coaches

  • Programme and Portfolio leads/managers

  • Product owners/managers

  • Process owners/managers

  • Service owners/managers

  • Problem leads/managers

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us on 1800 U LEARN (1800 853 276).

Course subjects

Introduction and ground rules

Creating a culture of enterprise agility

  • Defining value

  • Volatility, Uncertainty, Complexity, Ambiguity

  • The tech shift

  • The power of disruptors

  • Value creation

Enterprise agility

  • The rise of Agile

  • Responses to change

  • Benefits and barriers to enterprise agility

  • Multimodal working

Making the AgileSHIFT

  • The purpose of AgileSHIFT

  • The co-creation of value

  • The value path

  • Creating a culture of enterprise agility

The AgileSHIFT framework

  • Enabling Agile across the organisation

  • Organisational strategic alignment

  • The key role of middle managers

AgileSHIFT principles

  • The five principles of AgileSHIFT

  • Checking the principles are understood

  • Testing the principles

  • Principles exercise

AgileSHIFT practices

  • The five practices of AgileSHIFT

  • Practices exercise

  • Making the AgileSHIFT

AgileSHIFT delivery approach

  • AgileSHIFT roles

  • Cross skilling

  • AgileSHIFT team, coach, and sponsor

  • AgileSHIFT workflow

  • Expressing the vision and vision exercise

  • Customer stories and epics

  • Relative estimating, story points and velocity

  • Tools and techniques

AgileSHIFT iterative approach

  • Delivering incremental change

  • Iteration activity flow

  • Iteration planning

  • Iteration retrospective

  • AgileSHIFT close-out

  • Canvases and agendas


This course has no prerequisites.

Industry Association Recognition

Project Management Institute (PMI)®

  • Contact Hours: 14 hours

  • Professional Development Units (PDUs): 14 PDUs

Australian Institute of Project Management (AIPM)

  • Continual Professional Development (CPD) points: 10 points

PeopleCert Exams

All PeopleCert exams are now conducted via online proctoring.

Candidates can schedule their exam for any time within the voucher validity period of 12 months, to be taken anywhere, on any Windows or Mac computer. Live proctors will guide and invigilate the exam process.

For full details please see the PeopleCert Guide for Online Proctored Exams - Windows or Mac version.

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.