Frequently asked questions about Cisco e-Learning Courses
When does the subscription period begin for my Cisco e-learning?
A subscription starts immediately from the time of purchase.
For how long will I have access to the e-learning course?
The access duration is 6 months.
What are the system requirements for this product?
Supported systems include:
Any PC running Windows 7 or Windows 8
Mac OSX 10.7 Lion, 10.8 Mountain Lion and OS X 10.9 Mavericks
iPad 3 or better, and iPad Mini or better, running IOS 6 or IOS 7
Samsung Galaxy Note and Tab 2 and HD running Android 4.0 Ice Cream Sandwich
What browsers can I use with this e-learning course?
Supported browsers include:
Are there any special browser settings I need to take this e-learning course?
Are there differences in the e-learning course if I access it from a tablet?
The overall experience should be the same, however, it is highly recommended that you use an external keyboard when using the virtual labs and challenges.
Can I access my e-learning from more than one device?
Yes. You can only use one device at a time however, so be sure to log off one device before logging on to another device. The e-learning will resume on the new device where you left off on the previous device.
Can I download the e-learning material and view it offline?
No. This product is intended to be used online only at this time.
Can I print the e-learning content?
This product was designed to be consumed online and does not provide print-ready study materials.
How can I print a certificate of completion for this e-learning product?
Once you complete the course, you will have access to a page that allows you to print a certificate of completion.
Can I use Cisco Learning Credits to pay for the e-learning course?
Yes. Please contact your Account Manager to find out how many credits are required.