The Cisco Prime™ Collaboration Assurance version 9 instructor-led course offered by Learning Services High-Touch Delivery teaches students how to effectively use the Cisco Prime Collaboration product Assurance and Cisco® 1040 Sensors to manage Cisco Unified Communications.
The focus of the course is to provide knowledge about and practice with Cisco Prime Collaboration Assurance (PCA) functions, such as viewing unified communications devices, connectivity, alerts, and events; running diagnostic tests; and monitoring applications, devices, and the service quality of active call streams and completed calls. Cisco Prime Collaboration Assurance provides contextual diagnostic tools to facilitate trouble isolation and troubleshooting. It provides alerts and reports on service quality by monitoring active call streams and completed calls. This course combines lecture materials and hands-on labs throughout to make sure that you are able to successfully use Cisco Prime Collaboration Assurance.