Cisco Prime Collaboration Provisioning (CLS-PCP)

Length

2 days

Price

$3190.00 inc GST

Overview

The Cisco Prime Collaboration Provisioning version 9 instructor-led course offered by Cisco Learning Services High-Touch Delivery teaches students how to effectively use the Cisco Prime Collaboration Provisioning (PCP) application. The focus of this course is to have students configure and use this product to learn how to provision Cisco Unified Communications initial deployments as well as to provide ongoing operational provisioning and activation services for individual subscriber changes.

This course combines lecture materials and hands-on labs throughout to make sure that you are able to successfully configure Cisco PCP to meet their Unified Communications requirements using business abstractions such as domains, service areas, subscriber roles, and policies. Once the design is complete, the student will use the Cisco PCP application to manage subscribers, order products and services for subscribers, provision the Cisco Unified Communications infrastructure devices, track phone and directory numbers in an inventory, implement business abstractions for workflow processes that might require approving orders for delegation, and configure provisioning attributes that are applied to the services on an order during activation.

Key Topics

Detailed Info

Overview of Unified Communications
Provisioning Unified Communications
Cisco Prime Collaboration Overview
Using Cisco Unified Provisioning Manager

Skills Gained

Key Topics

Target Audience

Prerequisites

Skills Gained

Upon completion of this course, you should be able to:

Describe what is meant by the term unified communications and describe the management space and the Cisco suite of products for managing Cisco Unified Communications
Discuss the associated network management needs and challenges
Effectively use Cisco PCP to:
- Autoconfigure a unified communications environment by domains and service areas
- Push infrastructure configurations out to new networks
- Load subscriber data or migrate existing subscriber data
- Administer individual adds, updates, or deletes through a single interface and synchronize it across the unified communications environment
- Roll out new subscribers and services automatically on existing unified communications networks

After completing this two-day course, students should be able to use these products to properly provision Cisco Unified Communications networks, consisting of Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity®, Cisco Unity Express, and Cisco Unity Connection. Students will meet these objectives by applying the information learned in the lectures through hands-on lab exercises.

Key Topics

Module 1: Introduction

Overview of Unified Communications
Provisioning Unified Communications
Cisco Prime Collaboration Overview

Module 2: Using Cisco Unified Provisioning Manager

Getting Started
Setup and Deployment
Order Subscriber Services
Policy Management
Inventory Management
Provisioning the Network
Other Miscellaneous Topics

Labs

Lab 1-1: Getting Started
Lab 2-1: Managing Subscriber Roles
Lab 2-2: Setting Up Domains and Service Areas
Lab 2-3: Setting Up Domain Administrators
Lab 3-1: Ordering Subscriber Services
Lab 4-1: Policy Management (Business Rules)
Lab 4-2: Policy Management (Provisioning Attributes)
Lab5-1: Inventory Management
Lab 6-1: Provisioning the Network (Batch Provisioning)
Lab 6-2: Provisioning the Network (Infrastructure Configuration and Templates)

Target Audience

This course is designed for Cisco Unified Communications administrators who will be provisioning Cisco Unified Communications infrastructure devices using Cisco Prime Collaboration Provisioning. System administrators who manage the Cisco PCP server and prepare the network devices for network management services should also take the class. The following are the primary audience for this course:

Cisco Unified Communications administrators
Cisco Prime Collaboration system administrators
Cisco Unified Communications system integrators, professional services, and consultants

Prerequisites

Basic web browser usability knowledge
TCP/IP networking experience
Basic Cisco router and switch configuration experience
Basic IP telephony network administration skills
Familiarity with the implementation and administration of the following applications:
- Cisco Unified Communications Manager
- Cisco Unified Communications Manager Express
- Cisco Unity
- Cisco Unity Express
- Cisco Unity Connection

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The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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Length

Price

Overview

Key Topics

Skills Gained

Key Topics

Labs

Target Audience

Prerequisites

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