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Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)

  • Length 5 days
  • Price  $6590 inc GST
  • Version 1.1
Course overview
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Why study this course

The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) training provides you with knowledge about advanced call control and mobility services, focusing on Cisco Unified Communications Manager features such as Globalised Call Routing, Global Dial Plan Replication, Cisco Unified Mobility, Cisco Extension Mobility, SIP URI call routing, Call Admission Control, Cisco Unified Communications Manager Express and SRST gateway technologies, Cisco Unified Border Element Call deployments, signaling and media protocols, and features such as call coverage and time of day routing. 

This training prepares you for the 300-815 CLACCM exam. If passed, you earn the Cisco Collaboration Specialist – Collaboration Call Control and Mobility Implementation certification and you satisfy the concentration exam requirement for the Cisco Certified Network Professional (CCNP) Collaboration certification.

This training also earns you 40 Continuing Education (CE) credits toward recertification. 

Digital courseware: Cisco provides students with electronic courseware for this course. Students who have a confirmed booking will be sent an email prior to the course start date, with a link to create an account via learningspace.cisco.com before they attend their first day of class. Please note that any electronic courseware or labs will not be available (visible) until the first day of the class.

Exam Vouchers: Cisco exam vouchers are not included in the course fees but can be purchased separately where applicable.

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What you’ll learn

After taking this course, you should be able to:

  • Analyse and troubleshoot SIP and media protocol 

  • Understand call recording options and implement time-of-day routing, call park, call pickup, and Meet-Me conferences in Cisco Unified Communications Manager 

  • Describe call recording options in Cisco Unified Communications Manager 

  • Describe how to implement call coverage in Cisco Unified Communications Manager 

  • Describe how to configure and troubleshoot Cisco Unified Communications Manager Extension Mobility 

  • Describe how to configure and troubleshoot Cisco Unified Communications Manager Unified Mobility 

  • Describe how to implement Cisco Unified Communications Manager Express for SIP phones 

  • Describe how to implement globalised call routing within and between Cisco Unified Communications Manager clusters 

  • Describe how to implement advanced and enhanced SRST in Cisco Unified Communications Manager and Cisco IOS gateways 

  • Describe how to implement CAC and AAR in Cisco Unified Communications Manager 

  • Describe how to implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between clusters 

  • Describe how to troubleshoot multisite Cisco Unified Communications Manager deployments 

  • Describe how to implement ILS between Cisco Unified Communications Manager clusters and enable GDPR 

  • Configure and troubleshoot Cisco Unified Border Element 


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Lumify Work is the largest provider of authorised Cisco training in Australia, offering a wider range of Cisco courses, run more often than any of our competitors. Lumify Work has won awards such as ANZ Learning Partner of the Year (twice!) and APJC Top Quality Learning Partner of the Year.


Who is the course for?

  • Collaboration Engineers 

  • Collaboration Administrators 


Course subjects

  • Signaling and Media Protocols 

  • Cisco Unified Communications Manager Supplemental Services  

  • Call Coverage in Cisco Unified Communications Manager  

  • Cisco Unified Communications Manager Extension Mobility 

  • Cisco Unified Communications Manager Unified Mobility  

  • Cisco Unified Communications Manager Express  

  • Globalised Call Routing  

  • Advanced Remote Site Survivability  

  • Call Admission Control in Cisco Unified Communications Manager  

  • URI Calling in Cisco Unified Communications Manager  

  • Multisite Cisco Unified Communications Manager Deployments  

  • Global Dial Plan Replication  

  • Cisco Unified Border Element 

Lab Outline

  • Analyse SIP, H.323, and Media Protocols 

  • Troubleshoot SIP and Media Protocols  

  • Implement Cisco Unified Communications Manager Supplemental Services 

  • Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager 

  • Configure Cisco Unified Communications Manager Extension Mobility  

  • Troubleshoot Cisco Unified Communications Manager Extension Mobility 

  • Configure Cisco Unified Mobility  

  • Troubleshoot Cisco Unified Mobility  

  • Implement Endpoints in Cisco Unified Communications Manager Express  

  • Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express 

  • Implement Calling Privileges in Cisco Unified Communications Manager Express 

  • Implement Globalised Call Routing  

  • Implement TEHO, PSTN Backup, and CoS in a Globalised Call-Routing Deployment 

  • Implement Advanced Survivable Remote Site Telephony  

  • Implement CAC  

  • Implement a URI-Based Dial Plan for Multisite Deployments  

  • Troubleshoot Globalised Call Routing  

  • Troubleshoot Call Admission Control  

  • Implement Global Dial Plan Replication  

  • Implement Cisco Unified Border Element  

  • Troubleshoot Cisco Unified Border Element 


Prerequisites

The knowledge and skills you are expected to have before attending this course can be found in the following Cisco Learning Offerings: 



Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


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