The Implementing Cisco Collaboration Applications (CLICA) v1.0 course provides you with the knowledge and skills to streamline communication procedures, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco Unified IM and Presence, Cisco Unity Connection and Cisco Unity Express.
Through a combination of lessons and hands-on training, you’ll acquire the skills to maximise the agility of robust management systems.
This course will help you to:
- Acquire the knowledge to implement and troubleshoot voice mail and Interactive Voice Response (IVR) solutions using Cisco Unity Connections and Cisco Unity Express
- Gain hands-on experience enabling Single Sign-On (SSO) across Cisco Unified Communications solutions
This course also helps prepare you to take the 300-810 CLICA exam, which is part of the new CCNP Collaboration certification.
Digital courseware: Cisco now provides students with electronic courseware for this course. Students who have a confirmed booking will be sent an email prior to the course start date, with a link to create an account via learningspace.cisco.com before they attend their first day of class. Please note that any electronic courseware or labs will not be available (visible) until the first day of the class.