What you’ll learn
On course completion, students will be able to:
Install and configure PC system unit components and peripheral devices.
Install, configure, and troubleshoot display and multimedia devices.
Install, configure, and troubleshoot storage devices.
Install, configure, and troubleshoot internal system components.
Explain network infrastructure concepts.
Configure and troubleshoot network connections.
Implement client virtualisation and cloud computing.
Support and troubleshoot laptops.
Support and troubleshoot mobile devices.
Install, configure, and troubleshoot print devices.
CompTIA at DDLS
CompTIA is the voice of the world’s information technology (IT) industry. A non-profit association, CompTIA offers IT professionals vendor neutral, industry-leading IT certifications. DDLS is proud to be a CompTIA Authorised Training Partner – offering A+, Security +, Linux+, Network+.
Stay ahead of the technology curve
Don’t let your tech outpace the skills of your people
Quality instructors and content
Expert instructors with real world experience and the latest vendor- approved in-depth course content.
Chosen and awarded by the world’s leading vendors as preferred training partner.
Ahead of the technology curve
No matter your chosen technologies or platforms, we can help you stay one step ahead.
Who is the course for?
This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1001 Certification Exam.
We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us on 1800 853 276.
Lesson 1: Installing and Configuring PC Components
Use Appropriate Safety Procedures
Common Connection Interfaces
Install Peripheral Devices
Lesson 2: Installing, Configuring, and Troubleshooting Display and Multimedia Devices
Install and Configure Display Devices
Troubleshoot Display Devices
Install and Configure Multimedia Devices
Lesson 3: Installing, Configuring, and Troubleshooting Storage Devices
Install System Memory
Install and Configure Mass Storage Devices
Install and Configure Removable Storage
Troubleshoot Storage Devices
Lesson 4: Installing, Configuring, and Troubleshooting Internal System Components
Lesson 5: Network Infrastructure Concepts
Lesson 6: Configuring and Troubleshooting Networks
Configure Network Connection Settings
Install and Configure SOHO Networks
Configure SOHO Network Security
Configure Remote Access
Troubleshoot Network Connections
Install and Configure IoT Devices
Lesson 7: Implementing Client Virtualisation and Cloud Computing
Lesson 8: Supporting and Troubleshooting Laptops
Lesson 9: Supporting and Troubleshooting Mobile Devices
Lesson 10: Installing, Configuring, and Troubleshooting Print Devices
Maintain Laser Printers
Maintain Inkjet Printers
Maintain Impact, Thermal, and 3D Printers
Install and Configure Printers
Troubleshoot Print Device Issues
Install and Configure Imaging Devices
Appendix A: Mapping Course Content to CompTIA® A+® Core 1 (Exam 220-1001)
To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking the following official CompTIA courses:
Please Note: The prerequisites for this course might differ significantly from the prerequisites for the CompTIA certification exams. For the most up-to-date information about the exam prerequisites, complete the form on this page.
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