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Cloud Computing and Virtualisation

CXM-303 Deploying Enterprise Mobility Solutions with Citrix Endpoint Management

  • Length 5 days
  • Price $5665 inc GST
Course overview
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Why study this course

Begin your enterprise mobility management (EMM) journey with this five-day introduction to Citrix Endpoint Management. You will learn how to stand up a highly available Endpoint Management deployment and conduct initial configurations. Delve into the Citrix Endpoint Management architecture and explore the many device and application management options to address your enterprise mobility needs.

In this course you will gain the skills and understanding needed to deploy key components. You will also learn how to integrate Citrix Endpoint Management with other Citrix technologies such as Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Content Collaboration. Take a tour of the Citrix Secure applications available and learn about your device enrollment and troubleshooting options.

Students are expected to leverage their own mobile device (personal or corporate-owned, not already enrolled in another Mobile Device Management solution) to use during hands-on lab exercises.

Please note:

  • Citrix now provide students with electronic courseware for all Citrix authorised training courses. Students who have a confirmed booking will be sent an email prior to the course start date, with a link to create an account via before they attend their first day of class. This will ensure they have access to all Citrix authorised training content on day one of their booked Citrix course.

  • This course includes the Citrix exam which must be taken within six months of completing your course.

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By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.

What you’ll learn

Upon successful completion of this course, learners are able to:

  • How to deploy Endpoint Management Enterprise end-to-end architecture and identify each component in the solution for the specific use case

  • Understand Endpoint Management authentication options including PI certificate based authentication

  • How to install mobile applications: MD, Web SaaS, Web Link, Public App Store Enterprise Apps

  • How to integrate with Citrix Gateway, Load Balancing, SSL Tunneling microVPN (mVPN), and SSL Bridge

Citrix at DDLS

Citrix provides server, application and desktop virtualisation, networking, software as a service, and cloud computing technologies. DDLS is the most experienced provider of Citrix training in Australia with 15 years as a Citrix CALC (Citrix Authorised Learning Center).

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

Built for IT Professionals interested in learning how to implement Citrix Endpoint Management features using leading practices. Potential students include Administrators, Implementers/Engineers, and Architects.

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us on 1800 853 276.

Course subjects

Module 1: Introduction to Citrix Endpoint Management

  • Enterprise Mobility Management Overview

  • Citrix Endpoint Management New Features

  • Citrix Endpoint Management Benefits Overview

  • Introduction to Endpoint Management Editions

Module 2: Citrix Endpoint Management Architecture

  • Citrix Endpoint Management Server Architecture

  • Citrix Endpoint Management Traffic Flow

  • Citrix Endpoint Management Cloud

Module 3: Citrix Endpoint Management New Deployment Installation

  • Endpoint Management Licensing

  • Endpoint Management Server Prerequisites

  • Deployment Process Flow

  • Endpoint Management First Time Use Wizard Overview

  • Endpoint Management Clustering

  • Endpoint Management Upgrade Process

Module 4: Initial Configuration

  • Endpoint Management Web Console

  • Initial Configuration (Certificates, Authentication, Citrix ADC integration)

  • Delivery Groups

  • Role Based Access Control

  • Notification Server

  • Release Management

Module 5: Citrix ADC integration

  • Citrix ADC Overview

  • Endpoint Management Monitoring

  • External Authentication NetScaler – Endpoint Management Wizard Overview

  • Citrix ADC Overview – Citrix Endpoint Management Policies Overview

Module 6: Device Management (Policies)

  • MDM Policies Overview

  • Mobile Platform Capability Overview

  • Key Device Policies (Passcode, Location, Credentials)

  • App Restrictions

  • Policy Deployment Rules

Module 7: Application Management (Policies)

  • MD Container Technology

  • MD App Interaction

  • Key App Container Policies (Interaction, Restrictions, Network)

  • App Types (Public, SaaS, Web, Public, Enterprise)

  • App Categories

Module 8: Device Enrollment

  • Mobile Device Enrollment Overview

  • Enrollment Ports

  • iS Device Enrollment

  • Android Device Enrollment

  • Windows Device Enrollment Overview

  • Device Management

Module 9: Citrix Endpoint Management Apps

  • Secure Mail Features and Use

  • Secure Web Features and Use

  • ShareConnect Features

  • QuickEdit and Secure Tasks Overview

  • Application Geofence

  • Shared Devices

Module 10: Citrix Virtual Apps and Desktops Integration

  • XenApp and XenDesktop Overview

  • Citrix Endpoint Management – Citrix Virtual Apps and Desktops Integration Architecture

  • Citrix Endpoint Management StoreFront Integration

  • Citrix Endpoint Management Citrix Virtual Apps and Desktops User Experience

Module 11: Citrix Content Collaboration Integration

  • Content Collaboration Overview

  • Citrix Endpoint Management Content Collaboration Integration

  • Content Collaboration StorageZones

  • Federated Authentication with SAML

Module 12: Client Certificate Authentication

  • Client Certificate Authentication

  • User Certificates

  • Importing Client Certificate into Endpoint Management Server

  • Endpoint Management Server PI Configuration

  • Client Certificate Citrix ADC Integration

Module 13: Logs and Troubleshooting

  • Endpoint Management Diagnostics

  • Log Operations

  • Support Bundles

  • Support Pages

  • Troubleshooting Tools


Citrix recommends that students bring a mobile device (iPhone, Android or Windows device) to complete device enrollment and Worx-related exercises. This device should not be enrolled in another MDM solution, or would need to be unenrolled in order to use it to complete the mobile device-specific class exercises.

Citrix recommends students prepare for this course by taking: Endpoint Management Introduction eLearning bundle (available at and have basic experience with Mobile Devices and Apps, Windows Server administration, Enterprise File Sharing and Sync, Virtual Apps and Desktops, Microsoft SL Server, Active Directory and Group Policy, and Networking including VPN concepts, SSL encryption and certificates.


This course has pre-reading or other preparation requirements which should be completed before you commence your course with us.

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Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.