What you’ll learn
Discover how to:
Apply concepts and techniques applicable to any tool or methodology
Diagnose business process problems and present possible solutions from findings
Comprehend the “big picture” and the consequence of decisions
Understand how business analysis thinking can help management
Collect, document, and organise information
Identify and document issues through analysis and interviews
Develop communication skills by delivering a stand-up presentation
Business Analysis Planning and Monitoring
Conduct Stakeholder Analysis
Plan Business Analysis Approach
Plan Business Analysis Activities
Prepare for Elicitation
Conduct Elicitation Activities
Document Elicitation Results
Confirm Elicitation Results
Requirements Management and Communication
Solution Assessment and Validation
BABOK at DDLS
International Institute of Business Analysis (IIBA®) is dedicated to the development and maintenance of standards for the practice of Business Analysis, and to the certification and recognition of practitioners. The IIBA is also the first organisation to offer formal certification for Business Analysis Professionals. All DDLS Business Analysis courses are endorsed by the IIBA.
Stay ahead of the technology curve
Don’t let your tech outpace the skills of your people
Quality instructors and content
Expert instructors with real world experience and the latest vendor- approved in-depth course content.
Chosen and awarded by the world’s leading vendors as preferred training partner.
Ahead of the technology curve
No matter your chosen technologies or platforms, we can help you stay one step ahead.
Who is the course for?
Those who need to learn practical systems thinking: business systems analysts, managers, IT professionals, or other business professionals.
We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us on 1800 853 276.
Defining the Scope
Define the current issues and future benefits of the new system
Identify the functional areas and stakeholders impacted by the issues
Define the preliminary project scope and objectives
Define key terms important to procedure analysis
Analyse a written procedure and associated forms and reports
Discuss key components and the importance of process modelling
Create an activity diagram also known as a swim lane diagram
Decompose activities into further details using a process script
Recognise the importance of stakeholder involvement
Understand the best techniques for preparing and holding an interview
Discuss various questioning and listening techniques
Learn how to recognise and capture stakeholder requirements
Experience interviewing key stakeholders
Requirements, Assumptions, Constraints
Define effective requirements practices, and SMART requirements attributes
Identify stakeholder, functional and non-functional requirements
Define and identify assumptions and constraints which will impact the project
Defining a Solution
Manage the project scope boundaries and change while defining a solution
Understand system improvement vs. system redesign
Consider the impact of the solution
Solution Implementation Planning
Industry Association Recognition
International Institute of Business Analysis (IIBA)
Terms & Conditions
The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.