Important note: this course and the associated exam will be discontinued by PeopleCert on 1 July 2022. If you wish to take this exam it must be taken PRIOR to 1 July 2022.
ITIL® 4 Managing Professional Transition provides practical and technical knowledge about how to run successful IT enabled services, teams and workflows.
The ITIL 4 Managing Professional Transition course is designed to allow ITIL v3 candidates who have already invested to easily transition across to ITIL 4. They can gain the designation of ITIL 4 Managing Professional via one course and one exam.
The transition course enables candidates to recognise their previous ITIL v3 training while still gaining the up-to-date skills and knowledge needed to navigate the digital service economy. It is the easiest way for already certified ITIL Experts to transition to ITIL 4 Managing Professional.
The main objective of this five-day course is for IT operations managers and leaders to acquire knowledge that helps them to transition their teams to the new ways of working and high velocity IT. It also helps acquire the required knowledge to pass the ITIL 4 Managing Professional Transition exam.
Whilst not part of the syllabus, it is beneficial for participants to have substantial experience with IT Service Management and working understanding of the ITIL v3 processes.
This course pricing includes a voucher for the ITIL 4 Managing Professional Exam, which is an online proctored exam through PeopleCert. It is a 90-minute closed book exam consisting of 40 multiple choice questions, with a pass mark of 70% (28/40). Practice exam papers and questions are provided in the course, and reviewed to assist in preparation.
After passing the exam, each student’s certificate will be made available to them via PeopleCert.
It is highly recommended that you spend some time each evening of this course reviewing and consolidating what you’ve learned, to be well prepared for the exam.