What you’ll learn
After completing this course, students will be able to:
Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment
Analyse data by using queries and reports
Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Microsoft Exchange Server
Deploy and manage the Configuration Manager client
Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering
Identify and configure the most appropriate method to distribute and manage content used for deployments
Distribute, deploy, and monitor applications for managed users and systems
Maintain software updates for PCs that Configuration Manager manages
Implement Endpoint Protection for managed PCs
Manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices
Configure an operating system deployment strategy by using Configuration Manager
Manage and maintain a Configuration Manager site
Microsoft at DDLS
DDLS is your best choice for training and certification in any of Microsoft’s leading technologies and services. We’ve been delivering effective training across all Microsoft products for over 30 years, and are proud to be Australia’s First and largest Microsoft Gold Learning Solutions Partner. All DDLS Microsoft courses follow Microsoft Official Curriculum (MOC) and are led by Microsoft Certified Trainers. Join more than 5,000 students who attend our quality Microsoft courses every year.
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Who is the course for?
This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organisations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.
We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us on 1800 853 276.
Module 1: Managing computers and mobile devices in the enterpriseThis module describes the features of Configuration Manager that you can use to perform complex management tasks, including the following tasks:
Hardware and software inventory
Operating system deployment
Software update management
Remote client troubleshooting
Protection from malware
Microsoft System Center Configuration Manager (Configuration Manager) provides various features that can help you manage devices and users both on-premises and in the cloud. Organisations that use Configuration Manager find that they can provide more effective IT services in relation to software deployment, settings management, and asset management. This module introduces you to the primary features, architecture, and management tools used with Configuration Manager. This module also provides a foundation that relates to all other features and management tasks discussed in the modules that follow this one.
Overview of systems management by using enterprise management solutions
Overview of the Configuration Manager architecture
Overview of the Configuration Manager administrative tools
Tools for monitoring and troubleshooting a Configuration Manager site
Lab : Exploring the Configuration Manager tools
Searching in the Configuration Manager console
Using Windows PowerShell with Configuration Manager
Using Configuration Manager Service Manager to manage components
Monitoring site and component status
Reviewing log files by using the Configuration Manager Trace tool
Module 2: Analysing data using queries, reports, and CMPivotThe Microsoft System Center Configuration Manager database stores a large amount of data about the resources in your environment. You might not always want to perform all management tasks on all resources simultaneously. Therefore, to help you locate devices or user objects in your environment that meet specific criteria, you can create queries. You then can use these queries to create collections or to find additional information about specific resources. This module describes queries and methods of creating and running them. In addition to queries, you can run reports to view various types of information related to your Configuration Manager environment. To run Configuration Manager reports, you must install and configure a reporting services point, which this module details. This module also covers CMPivot, which allows you to collect and view real-time data on all the connected devices in your environment. It will enable you to make real-time decisions.
Lab : Creating and running queries
Lab : Configuring SSRS
Lab : Analysing the real-time state of a device by using CMPivot
Module 3: Preparing the Configuration Manager management infrastructureYou can manage computer and user resources within a Microsoft System Center Configuration Manager (Configuration Manager) environment only when Configuration Manager has discovered these resources and assigned them to a site. In this module, you will learn about boundaries and boundary groups that help create logical network locations containing computer devices that you need to manage in your Configuration Manager infrastructure. You can use these boundary configurations for automatic site assignment and to help clients find content and services from associated site systems. You will also learn about the discovery processes that you can use to identify computers, users, and the network infrastructure within your network environment. You will then learn about collections that support logical groupings of resources. You use these groupings for management tasks, such as targeting software updates, managing application deployments, or deploying compliance settings to resources.
Configuring site boundaries and boundary groups
Configuring resource discovery
Organising resources using device and user collections
Lab : Configuring boundaries and resource discovery
Configuring boundaries, boundary groups, and fallback relationships
Configuring Active Directory discovery methods
Lab : Configuring user and device collections
Creating a device collection
Creating a user collection
Configuring a maintenance window
Module 4: Deploying and managing the Configuration Manager clientYou can install the Microsoft System Center Configuration Manager (Configuration Manager) client software on windows-based devices such as servers, workstations, and laptops. You then can manage these devices and perform operations such as reporting hardware and software inventory information, installing and updating software, and configuring settings required for compliance. Configuration Manager provides several options for installing the client software. This module explains the supported operating systems and devices, software requirements, and different methods for installing the client software. This module also describes some of the default and custom client settings that you can configure. After installing the client software, you can configure client settings and control how the various client components interact between the managed device and the Configuration Manager environment.
Overview of the Configuration Manager client
Deploying the Configuration Manager client
Configuring and monitoring client status
Managing client settings and performing management operations
Lab : Deploying the Microsoft System Center Configuration Manager client software
Lab : Configuring and monitoring client status
Lab : Managing client settings
Module 5: Managing inventory for PCs and applicationsThis module provides an overview of inventory collection, and explains how you can manage the information collected. You also will learn about the process of collecting hardware and software inventory, initiating inventory cycles, and initiating and securing inventory collection. This module also covers the use of software metering to monitor program usage, and the configuration and management of Asset Intelligence.
Overview of inventory collection
Configuring hardware and software inventory
Managing inventory collection
Configuring software metering
Configuring and managing Asset Intelligence
Lab : Configuring and managing inventory collection
Lab : Configuring software metering
Lab : Configuring and managing Asset Intelligence
Preparing the site for Asset Intelligence
Configuring Asset Intelligence
Monitoring license agreements by using Asset Intelligence
Viewing Asset Intelligence reports
Module 6: Distributing and managing content used for deploymentsMicrosoft System Center Configuration Manager (Configuration Manager) clients obtain content, such as packages, applications, software updates, and even operating system images, from a content infrastructure made up of distribution points and peer cache sources. In this module, you will review the content distribution and management features, configure distribution points, and learn how to distribute and monitor content. You also will perform content validation and content prestaging.
Lab : Distributing and managing content for deployments
Module 7: Deploying and managing applicationsIn this module, you will learn about the methods for creating, deploying, and managing applications with Configuration Manager. You also will learn to use the Software Center and the Application Catalog to install available applications. You will learn about managing deployments on unconventional applications. In addition, you will learn to install Windows 10 apps and virtualised applications.
Overview of application management
Deploying virtual applications by using System Center Configuration Manager (Optional)
Deploying and managing Windows Store apps
Lab : Creating and deploying applications
Lab : Managing application supersedence and removal
Lab : Deploying virtual applications by using Configuration Manager (Optional)
Lab : Using Configuration Manager to deploy Windows Store apps
Configuring support for sideloading Windows Store apps
Configuring a Windows Store app
Deploying Windows 10 apps to users
Module 8: Maintaining software updates for managed PCsThis module explains how to use the software updates feature in Configuration Manager to implement an end-to-end management process for the complex task of identifying, deploying, and monitoring Microsoft and third-party software updates to your Configuration Manager clients.
The software updates process
Preparing a Configuration Manager site for software updates
Managing software updates
Configuring automatic deployment rules
Monitoring and troubleshooting software updates
Enabling third-party updates
Lab : Configuring the site for software updates
Lab : Deploying and managing software updates
Determining software update compliance
Deploying software updates to clients
Configuring automatic deployment rules
Module 9: Implementing Endpoint Protection for managed PCsThis module explains how to use the security-related features provided by Configuration Manager to help protect client computers from malware threats, and to configure specific Windows Defender Firewall settings for clients. Based on System Center Endpoint Protection (Endpoint Protection) functionality, Endpoint Protection in Configuration Manager supports the deployment, management, and monitoring of antimalware policies, Windows Defender Firewall settings, Windows Defender Application Guard policies, Windows Defender Exploit Guard policies, and Windows Defender Application Control policies on client computers.
Overview of Endpoint Protection in Configuration Manager
Configuring, deploying, and monitoring Endpoint Protection policies
Configuring and deploying advanced threat policies
Lab : Implementing Microsoft System Center Endpoint Protection
Configuring the System Center Endpoint Protection point and client settings
Configuring and deploying Endpoint Protection policies
Monitoring Endpoint Protection
Lab : Implementing advanced threat policies
Module 10: Managing compliance and secure data accessMany enterprise organisations require systems, such as servers, laptops, desktop computers, and mobile devices, to meet specific configuration and compliance requirements. Compliance settings in Configuration Manager can play a key role in identifying existing configurations, discovering systems that have adverse configuration changes, and remediating these settings automatically when necessary. Compliance settings also can help control how users manage and access data in the enterprise network environment. For computers that run Windows 8 and newer operating systems, you can manage data using folder redirection, offline files, and roaming profiles. You also can control access to data using remote connection profiles, virtual private network (VPN) profiles, Wi-Fi profiles, and certificate profiles. This module describes the compliance settings that you can manage using Configuration Manager. You will learn to use these settings to maintain configuration requirements and to provide secure data access to enterprise resources.
Overview of Compliance Settings
Configuring compliance settings
Viewing compliance results
Managing resource and data access
Lab : Managing compliance settings
Managing configuration items and baselines
Viewing compliance settings and reports
Configuring remediation in compliance settings
Using compliance information to create collections
Module 11: Managing operating system deploymentThis module explains how to use the operating system deployment feature in Configuration Manager to create operating system images that you can deploy to unmanaged computers and those managed by Configuration Manager. There are several scenarios in which you can deploy operating systems by using Configuration Manager, including when you are working with new systems or when you are upgrading existing ones. Operating system deployment uses both Configuration Manager and Windows components to manage and deliver operating system images. You can configure settings on a reference computer prior to capturing an image of its operating system or by using task sequences that Configuration Manager creates after you deploy the image to a target system. This module also explains how to use Configuration Manager to create a strategy for operating system deployments. And also, it explains and how to manage Windows as a service. This module explains how to manage Windows as a service.
An overview of operating system deployment
Preparing a site for operating system deployment
Deploying an operating system
Managing Windows as a service
Lab : Preparing the site for operating system deployment
Lab : Deploying operating system images for bare-metal installations
Module 12: Managing and maintaining a Configuration Manager siteThis module describes role-based administration, Remote Tools, and the site maintenance tasks that you can manage by using Configuration Manager. This module also describes how to back up and recover a Configuration Manager site system and use the recommendation(s) from Management Insights to simplify administration.
Configuring role-based administration
Configuring Remote Tools
Overview of Configuration Manager site maintenance and Management Insights
Backing up and recovering a Configuration Manager site
Updating the Configuration Manager infrastructure
Lab : Configuring role-based administration
Lab : Configuring Remote Tools
Lab : Maintaining a Configuration Manager site
Configuring maintenance tasks in Configuration Manager
Configuring the Backup Site Server task
Recovering a site from a backup
Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing
Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management
Installation, configuration, and troubleshooting for Windows-based personal computers
Basic concepts of public key infrastructure (PKI) security
Basic understanding of scripting and Windows PowerShell syntax
Basic understanding of Windows Server roles and services
Basic understanding of the configuration options for iOS, Android, and Windows Mobile device platforms
Students who attend this training can meet the prerequisites by attending the following courses or by obtaining equivalent knowledge and skills through hands-on activities:
20697-1 Implementing and Managing Windows 10
20697-2 Deploying and Managing Windows 10 Using Enterprise Services
20411 – Administering Windows Server 2012
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