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Microsoft 365 Good Practice Framework Workshop

  • Length 1 day
  • Price $1320 inc GST
Course overview
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Why study this course

Have you rolled out Microsoft 365 and are concerned that your organisation is not achieving the promised high levels of productivity and collaboration?

At DDLS, we have determined that there are three components to a successful implementation of M365: training, guidance, governance. While each is a distinct process, they all need to be co-ordinated and managed together, and must be underpinned by robust and rigorous change management principles.

The DDLS M365 Good Practice Framework (GPF) defines three pillars that enable all aspects of a successful implementation – training, guidance and governance underpinned by change management.

This one-day workshop will guide you through the need for the GPF, what each element of the GPF is and how to implement it. You’ll also leave the workshop with templates and examples of each element of the GPF.

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What you’ll learn

After completing this workshop, participants will have increased knowledge and skills in:

  • Change management

  • Governance

  • Guidance

  • Training needs analysis

Microsoft at DDLS

DDLS is your best choice for training and certification in any of Microsoft’s leading technologies and services. We’ve been delivering effective training across all Microsoft products for over 30 years, and are proud to be Australia’s First and largest Microsoft Gold Learning Solutions Partner. All DDLS Microsoft courses follow Microsoft Official Curriculum (MOC) and are led by Microsoft Certified Trainers. Join more than 5,000 students who attend our quality Microsoft courses every year.

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

  • M365 Tenant Administrators

  • Information Managers

  • IT Managers

  • L&D Managers

  • CTOs

  • CIOs

Course subjects

Module 1 – Introduction to the GPF

  • M365 Overview

  • The productivity promise

  • M365 roadblocks

  • Review of a case study

  • M365 Good Practice Framework

Module 2 – Product vs Process Training

  • Introduction

  • Product training

  • Process training

  • Determining your training requirements

  • Conducting a Training Needs Analysis

  • Summary

Module 3 – Guidance and Governance

  • Introduction

  • Guidance vs governance

  • Aligning guidance and governance to training requirements

  • Developing M365 guidance

  • Developing M365 governance

  • Summary

Module 4 – Change Management

  • Introduction

  • The need for change management in M365

  • Change champions

  • Training requirements for change champions

  • Change fatigue and how to avoid it

  • Summary



Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.