Learn how to support and configure Windows 10 desktops in an organisational environment. Students will develop skills that include learning how to install, customise, and update Windows 10 operating systems. Students will learn how to manage storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows 10.
Microsoft MD-100T00 – Windows 10
- Length 5 days
- Price $4290 inc GST
- Version A
- Register interest
Why study this course
Aligns to certification
What you’ll learn
After completing this course, students will be able to:
Install and customise Windows 10.
Configure Updates for Windows.
Configure devices and drivers for Windows.
Configure storage for Windows.
Configure network and remote management settings in Windows.
Configure and manage browsers and applications in Windows.
Configure account access and authentication.
Configure file and folder permissions.
Describe methods for securing Windows 10, common threats and methods for mitigating against them.
Troubleshoot Windows and application installations.
Troubleshoot hardware and driver issues.
Troubleshoot file issues and perform recoveries.
Microsoft 365 Technical at DDLS
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No matter your chosen technologies or platforms, we can help you stay one step ahead.
Who is the course for?
The audience for this course are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us on 1800 853 276.
Module 1: Installing WindowsThis module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment process.
Introducing Windows 10
Windows 10 Editions and Requirements
Upgrading to Windows 10
Lab : In-place upgrade of Win7 to Win 10
Lab : Migrating User Settings using USMT
Module 2: Post-installation Configuration and PersonalisationThis module covers common post-installation tasks in Windows 10. Students will learn how to customise the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell. This module will cover how device drivers work and how they work. Students will also be introduced to managing and configuring hardware peripherals such as printers.
Configure and Customise the Windows Start Menu
Common Configuration Options
Advanced Configuration Methods
Managing Drivers and Devices
Lab : Using Settings App & Control Panel
Lab : Using Group Policy Objects
Lab : Using PowerShell to Configure Windows
Lab : Managing local and network printers
Module 3: Updating Windows in Windows 10In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.
Windows Servicing Model
Lab : Updating Windows 10
Module 4: Configuring NetworkingIn this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.
Configure IP Network Connectivity
Implement Name Resolution
Implement Wireless Network Connectivity
Remote Access Overview
Lab : Configuring Network Connectivity
Lab : Configuring and Testing Name Resolution
Lab : Remote Management
Module 5: Configuring StorageThis module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.
Overview of storage options
Managing Local Storage
Maintaining Disks and Volumes
Managing Storage Spaces
Lab : Managing Storage
Lab : Compressing Folders
Lab : Enabling Disk Quotas
Lab : Creating a Storage Space
Lab : Synchronising files with OneDrive
Module 6: Managing Apps in Windows 10In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.
Providing Apps to Users
Managing Universal Windows Apps
Web Browsers in Windows 10
Lab : Sideloading an App
Lab : Installing and Updating Microsoft Store Apps
Lab : Configuring Internet Explorer Enterprise Mode
Module 7: Configuring Authorisation & AuthenticationThis module introduces the tools and features of Windows 10 for authorising access to Windows 10 clients. Students will learn about methods for how users sign-in to Windows 10. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.
Configuring User Account Control
Implementing Device Registration
Lab : Lab: Joining a Domain
Lab : Lab: Creating Security Policies
Lab : Lab: Configuring UAC
Module 8: Configuring Data Access and UsageIn this module, Students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. The module will conclude with configuring settings through methods such as local and group policy.
Overview of File Systems
Configuring and Managing File Access
Configuring and Managing Shared Folders
Lab : Creating, Managing, and Sharing a Folder
Lab : Using Conditions to Control Access and Effective Permissions
Module 9: Configuring Threat Protection and Advanced SecurityThis module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.
Malware and Threat Protection
Connection Security Rules
Advanced Protection Methods
Lab : Lab: Configuring Windows Defender
Lab : Lab: Creating Firewall Rules
Lab : Lab: Creating Connection Security Rules
Lab : Lab: Using EFS
Lab : Lab: Using Bitlocker
Lab : Lab: Configuring AppLocker
Module 10: Supporting the Windows 10 EnvironmentThis module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimise Windows 10.
Support and Diagnostic Tools
Monitoring and Troubleshooting Computer Performance
Lab : Monitoring Events
Lab : Monitoring Reliability and Performance
Module 11: Troubleshooting Files & ApplicationsThis module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.
File Recovery in Windows 10
Lab : Using File History to Recover Files
Lab : Troubleshooting Desktop Apps
Lab : Troubleshooting Application Compatibility Issues
Lab : Troubleshooting Microsoft Edge Issues
Module 12: Troubleshooting the OSIn this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.
Troubleshooting Windows Startup
Troubleshooting Operating System Service Issues
Lab : Recovering using Reset This PC
Lab : Recovering using a Restore Point
Module 13: Troubleshooting Hardware and DriversThis module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.
Troubleshooting Device Driver Failures
Overview of Hardware Troubleshooting
Troubleshooting Physical Failures
Lab : Recovering using Driver Rollback
Basic understanding of computer networks and hardware concepts.
Basic understanding of OS and Application concepts.
Experience with using the Windows OS.