This course is a combination of three courses to help you prepare for Microsoft’s Dynamics 365 certification exam MB-240: Dynamics 365 for Field Service.
Many organizations rely on mobile work forces to deliver their products and services to their customers. Dynamics 365 for Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in efficiently identifying and scheduling resources as well as assisting in managing workloads for mobile workers.
This course will equip students with the skills necessary to execute, identify and configure the key components that are used to deliver Field Service and mobile solutions.
Additionally, this course will focus on components that are commonly used in relation to work orders including agreements, inventory components, purchasing, and mobility strategies.
This course will also equip students with the skills necessary to configure and consume the tools available to more efficiently manage organizational resources.