Microsoft 10997 Office 365 Administration and Troubleshooting

Length

3 days

Price

$2750.00 inc GST

Version

Overview

This is a 3-day ILT course that targets the needs of IT professionals who take part in administering, configuring, and operating Office 365 services in hybrid environments, where part of the infrastructure is hosted on-premises.

This course also includes management of identities, authentication, and supporting technologies for Office 365. This course focuses on the skills required to administer and troubleshoot an Office 365 tenant, and key services of Office 365 such as Exchange Online, SharePoint Online, and Skype for Business, as well as services such as Azure Multi-Factor Authentication (MFA), Azure Active Directory Identity Protection, and Azure Active Directory Privileged Identity Management. All these services are covered from the hybrid aspect. This course provides knowledge on how to use Office 365 services for both cloud and on-premises resources.

Key Topics

Detailed Info

Introduction to Office 365 Administration and Licensing
Deploying and Configuring Directory Synchronization
Exchange Server Hybrid Deployment Planning
Exchange Server Hybrid Deployment
Skype for Business and Teams in Office 365 Hybrid Deployment
SharePoint and OneDrive for Business Hybrid Deployment
Deploying additional Office 365 Services in a Hybrid Deployment
Authentication Options in Hybrid Deployments

Skills Gained

Key Topics

Target Audiences

Prerequisites

Skills Gained

After completing this course, students will be able to:

Describe Office 365 administration and licensing.
Deploy and configure directory synchronization.
Plan an Exchange Server hybrid deployment.
Perform an Exchange Server hybrid deployment.
Deploy Skype for Business in a hybrid deployment.
Deploy SharePoint and OneDrive for Business in a hybrid environment.
Deploy additional Office 365 services in a hybrid deployment.
Deploy various authentication methods in a hybrid Office 365 deployment.

Key Topics

Module 1: Introduction to Office 365 administration and licensing
This module describes Office 365, its administration tools, and licensing options.

Lessons

Overview of Office 365
Office 365 administration and role delegation
Office 365 tenant configuration
Hybrid deployment general overview

Lab : Provisioning and configuring an Office 365 tenant

Configuring an Office 365 trial tenant
Configuring a Custom Domain
Exploring Office 365 admin interfaces

Module 2: Deploying and configuring directory synchronization
This module explains how to describe and configure directory synchronization in an Office 365 deployment.

Lessons

Directory synchronization and authentication overview
Azure AD Connect deployment and configuration
Managing user and group objects in an Office 365 hybrid environment

Lab : Administering directory synchronization, users, and groups in an Office 365 hybrid environment

Preparing the directory and configuring Azure AD Connect
Managing Office 365 users and groups with GUI and Windows PowerShell
Managing Office 365 password policies and self-service password reset

Module 3: Server hybrid deployment planning
This module explains how to plan hybrid configuration with Exchange Server and Exchange Online.

Lessons

Exchange Online overview
Exchange Server hybrid configuration options and deployment features
Exchange Server services in the hybrid deployment

Lab : Planning and designing the integration between Exchange Online and Exchange Server 2016

Designing an Exchange hybrid deployment
Discussing a solution and reviewing the Exchange Online setup

Module 4: Exchange Server hybrid deployment
This module explains how to perform Exchange server hybrid configuration deployment.

Lessons

Using the Hybrid Configuration Wizard
Managing and configuring the Exchange hybrid deployment
Implementing advanced functionality for hybrid deployments
Configuring message compliance and hygiene in hybrid environment

Lab : Implementing the Exchange Server hybrid deployment

Using the Hybrid Configuration Wizard
Moving mailboxes between Exchange on-premises and Exchange Online
Configuring message compliance and security in the hybrid environment

Module 5: Skype for Business and Teams in Office 365 hybrid deployment
This module explains how to deploy Skype for Business in a hybrid deployment.

Lessons

Overview of Skype for Business Online and Microsoft Teams
Planning and preparing for the hybrid Skype for Business and Teams deployments
Configuring the Skype for Business and Teams hybrid environments
Using the Skype for Business and Teams hybrid configuration with Phone System

Lab : Implementing the Skype for Business hybrid configuration

Designing and implementing a Skype for Business hybrid configuration
Moving users to Skype for Business Online
Enabling Office 365 Phone system

Module 6: SharePoint and OneDrive for Business hybrid deployment
This module explains how to deploy SharePoint and OneDrive for business in hybrid environment.

Lessons

Overview of SharePoint Online
Planning for a SharePoint hybrid deployment
Deploying the SharePoint hybrid configuration
Configuring SharePoint services in a hybrid configuration

Lab : Implementing SharePoint and OneDrive for Business in a hybrid configuration

Designing and preparing SharePoint Server for a hybrid configuration
Deploying SharePoint services in a hybrid configuration
Validating the SharePoint services functionality in a hybrid configuration

Module 7: Deploying additional Office 365 services in a hybrid deployment
This module explains how to deploy Azure MFA, Identity Protection and Azure Information Protection.

Lessons

Implementing Multi-Factor Authentication in a hybrid scenario
Implementing Azure Information Protection
Implementing Identity Protection and Azure AD Privileged Identity Management

Lab : Configuring additional Office 365 services in hybrid deployments

Implementing MFA
Implementing Azure Information Protection
Implementing Azure AD Privileged Identity Management

Module 8: Authentication options in hybrid deployments
This module explains how to deploy various authentication methods in a hybrid Office 365 deployment.

Lessons

Planning authentication options in Office 365
Deploying AD FS for SSO
Deploying pass-through authentication for SSO

Lab : Implementing authentication solutions in hybrid deployments

Deploying AD FS for SSO
Deploying pass-through authentication for SSO

Target Audiences

The audience for this course includes IT professionals and system administrators who want to learn how to implement and maintain Office 365 in hybrid scenarios, where one part of collaboration infrastructure is located on-premises and integrated with Office 365 services. These professionals should have at least 3 years of experience working in their respective fields—specifically, previous knowledge about Exchange Server, SharePoint Server, and Skype for Business Server (for example, Lync server) is expected. Students who attend this course are also expected to have a fairly broad understanding of Office 365 services administration in general as well as several on-premises technologies such as DNS and AD DS.

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us on 1800 853 276.

Prerequisites

In addition to their professional experience, students who attend this training should already have the following technical knowledge:

Minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or later
Minimum of one year of experience working with Active Directory Domain Services
Minimum of one year of experience working with name resolution, including Domain Name System (DNS)
Experience working with certificates, including public key infrastructure (PKI) certificates
Experience working with Windows PowerShell
Experience working with Exchange Server 2013 or later, Lync 2013 Server or Skype for Business Server2015, and SharePoint Server 2013 or later.
Experience working with Office 365 key services such as Exchange Online, Skype for Business and SharePoint Online
An understanding of the following concepts as related to Office 365:
Microsoft cloud services
Office 365 platform

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Microsoft 10984 – Deploying and Managing Office 365 Hybrid Deployments

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