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Negotiation and Influencing Refresher

  • Length 1 day
  • Price $2090 inc GST
Course overview
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Why study this course

This concentrated, one-day negotiation training course will reinforce and extend the process framework developed at the initial training.

This flexible course is formulated to meet your needs, identified in advance. The course will:

  • Refresh important negotiation and influencing concepts

  • Review your negotiating experience and overcome personal difficulties

  • Further extend your individual skill development

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What you’ll learn

  • Reinforcement of the ENSI tools, techniques and frameworks

  • Overcome negotiation difficulties

  • Understand what you can do differently

  • Plan and strategise negotiations effectively

ENS International at DDLS

DDLS is proud to have partnered with ENS International, for the delivery of virtual and face-to-face negotiation advice, support and training. In the past four decades and across over 70 countries, ENSI has established a reputation as a trusted negotiation partner for some of the world’s largest organisations, including PwC, Johnson & Johnson, Adidas, and Woolworths. ENSI courses explore negotiation strategies by analysing real-word situations and using interpersonal persuasion techniques. Participants walk away empowered to direct change, resolve conflicts, reinvent their businesses and accelerate growth.

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

Anyone who needs to refresh and reinforce the ENS International frameworks and core concepts.

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us on 1800 853 276.

Course subjects

Course Structure

  • Customise the course content to address your individual needs

  • Provide in-depth understanding of the ENS International model and practical learnings

  • Embed the skills gained to deliver long-term benefits to participants

Pre-courseRe-read your ENSI reference manual/workbook and complete a questionnaire designed to inform what concepts and learnings you have retained from previous courses. Prepare a current or near future negotiation case for review during the course. Audit two past negotiations (one good, one not so good) and identify key contributing or inhibiting process challenges for class review.

During the courseThis course will refresh and reinforce the ENS International frameworks and core concepts. You’ll be involved in a review of your negotiating and influencing experience since your last training course. The Practitioner will then provide individual skill development and coaching to overcome the difficulties encountered and give you options on what to do differently or do better.

Post-courseYou’ll develop a personal action plan to lock-in major learnings. The end of this course isn’t the end of your learning experience; the knowledge and skills you’ve gained are integrated into your daily life through a series of reinforcement emails developed from the interactions of your training group. Our training partner ENSI provides an e-newsletter which analyses negotiation practises currently happening around the world and offers insights and useful tips so you can apply them to your own scenarios. Your Practitioner will also be available to you after the course to answer any questions or run through scenarios you’re currently facing. This integrated learning approach ensures you get the most of your experience to get more of what you want.


As a minimum you need to have completed either the Professional Negotiation and Influencing course or two days of an ENS International in-house program.

Industry Association Recognition

Continuing Professional Development (CPD)

All ENSI Negotiation and Influencing Courses are independently accredited by the CPD Standards Office. The CPD Standards accreditation operates internationally and meets the CPD requirements and expectations for all professional bodies, regulators and membership organisations across the globe.


This course is delivered by ENS International and promoted by DDLS. This arrangement requires DDLS to provide your details to ENS International for course registration purposes.

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.