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OBM120 – Operations Bridge Manager 2019.x Essentials

  • Length 5 days
  • Price $5280 inc GST
Course overview
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Why study this course

Operations Bridge Manager (formerly known as Operations Manager i) is the core component of the Micro Focus Operations Bridge solution.

This entry-level training course offers technical personnel, who are new to Operations Bridge and Operations Bridge Manager, the opportunity to develop hands-on experience in applying the fundamental principles, methodologies, and capabilities for managing events using OBM.

This course includes hands-on labs that use the ITOM Container Deployment Foundation (CDF) platform and version 2019.08 of the OBM software.

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What you’ll learn

Upon successful completion of this course, you should be able to:

  • Use OBM to effectively identify, prioritise, and resolve events

  • Create event dashboards to meet the information needs of specific users

  • Identify the health of services and technology components based on Health Indicators (HIs) and Key Performance Indicators (KPIs) presented in OBM

  • Create and use OBM performance dashboards

  • Create and use OBM tools

  • Manage OBM user access and permissions

  • Deploy Monitoring configuration to SiteScope

  • Create and tune OBM notifications

  • Assign monitoring to CIs using Monitoring Automation (MA)

  • Create Policy templates for monitoring Service/Process, Log files, SNMP Traps, etc

  • Create Aspects and Management templates in for ease of Monitoring deployment

  • Create and Exporting OBM Content packs

  • Manage Downtime events and notifications

  • Describe OBM Architecture and Deployment

  • Use OBM Self-monitoring capability and monitoring Operations agent health

  • Perform administration and troubleshooting tasks in OBM


Micro Focus at DDLS


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Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

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Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

  • IT Tools engineers

  • Operations staff

  • Operations managers

  • Availability engineers

  • System administrators

  • Network administrators


Course subjects

Module 1: Course Overview

  • Course objectives

  • Class logistics

  • The lab environment

  • Additional course information

  • Course schedule

Module 2: Operations Bridge Overview

  • Identify how IT organisations can transition from a cost function to a value creator

  • Describe the Operations Bridge approach to addressing the challenges

  • Use the applications that comprise the Operations Bridge solution

Module 3: Operations Bridge Manager (OBM) Overview

  • Use enterprise event management

  • Describe the purpose of an operations bridge

  • Identify how an operations bridge enables team members to collaborate effectively

  • List the components of Micro Focus Operations Bridge Suite

  • Identify the primary features and capabilities of OBM

  • Describe the data collectors that provide data to OBM

Module 4: Event Perspective

  • Identify OBM operator workflow

  • Access the OBM User Interface

  • Assess events

  • Select and analyse events

  • Use Run Books

  • Remediate an event

Module 5: Event Browser (HTML)

  • Use the Event Browser

  • Customise Event Browser

  • List the primary event attributes displayed in the Event Browser

  • Use event filters to locate events of interest

Module 6: Performance Perspective

  • Access performance dashboards

  • Use display control features

  • Use multiple methods to select time ranges

  • Export performance dashboard data

  • Share a link to a dashboard with others

  • View real-time data

  • View event overlay data with performance data

  • Create a performance dashboard favorite

  • Use comparison dashboards to compare CIs

  • Create a dashboard

  • Add a parameter to a dashboard

  • Map dashboards to appropriate CI types

Module 7: Health Perspective

  • Define Health Perspective highlights and menus

  • Access HI and KPI details

  • View various reports in the Health Perspective

  • Find visible and hidden CIs

  • Use Health Top View options

Module 8: Monitoring Dashboards

  • Identify typical use cases for OBM monitoring dashboards

  • Describe OOTB monitoring dashboards provided with OBM

  • Access monitoring dashboards in My Workspace

  • Create a new monitoring dashboard

  • Create a new My Workspace page containing a monitoring dashboard

Module 9: OBM Tools

  • Access and use OBM tools

  • Create OBM tools

  • Define OBM tool authorisation

Module 10: RTSM Overview

  • Identify the features of the Run-Time Service Model (RTSM)

  • Identify the role of the RTSM in an OBM implementation

  • Define CIs

  • Organise CIs and relationships in the class model

  • Navigate the RTSM administrative UI

  • Locate and analyse CIs and relationships in IT Universe Manager

Module 11: Setting up Monitoring

  • Describe the Agent based and agentless monitoring

  • Install Operations Agent on a Windows node

  • Install Operations Agent on a Linux node

  • Maintain Operations Agent on a node

Module 12: Monitoring Automation Overview

  • Identify the features and benefits of Monitoring Automation

  • Monitor policy templates, aspects, and management templates

  • Navigate MA administration pages

Module 13: Monitoring Automation Workflow

  • Assign MA management templates to CIs

  • Define custom parameter values for assignments

  • Create automatic assignment rules to assign and maintain monitoring

  • Verify monitoring assignments in MA

  • Access monitoring configuration reports in MA

Module 14: Policy Templates

  • Create and assign a basic policy template

  • Add parameters to a policy template

Module 15: Logfile Policy Templates

  • Describe the Log file encapsulator process

  • Create and assign a Log file policy template

  • Add parameters to Log file policy template

  • Test the Log file policy template

Module 16: Service/Process Monitoring Policy Templates

  • Create Service/Process monitoring policy template

  • Assign Service/Process monitoring policy template

  • Test the Service/Process monitoring policy template

Module 17: Open Message Interface Policy Templates

  • Create an Open Message Interface policy template

  • Assign an Open Message Interface policy template

  • Test an Open Message Interface policy template

Module 18: SNMP Trap Policy Templates

  • Create and assign an SNMP Trap policy template

  • Assign SNMP Trap policy template

  • Test SNMP Trap policy template

Module 19: Aspects

  • Create and assign a basic aspect

  • Create a basic management template

Module 20: Monitoring OBM and Data Collectors

  • Describe OBM Architecture and Deployment

  • Describe OBM Self-Monitoring

  • Describe monitoring Operations Agent Health

  • Locate log file information needed to troubleshoot OBM

Module 21: User Management

  • Define OBM user management

  • Identify how permissions are defined within roles

  • Use roles and permissions and apply these to users and groups

  • Identify how roles are inherited by groups from parent groups

  • Create new roles, groups and users

  • Create Event assignment rules

Module 22: OBM Administration

  • Understand Content Packs and their functionality

  • Use the OBM content types

  • Analyse OOTB content packs

  • Work with the OBM Content Manager

  • Create a content pack

  • Export a content pack

  • Identify downtime concepts and configuration

  • Identify OBM downtime behaviour concepts and configuration

  • Set up OBM event notifications

  • Describe OBM license management

  • Identify infrastructure settings for OBM


Prerequisites

To be successful in this course, you should have the following prerequisites or knowledge:

  • IT operations principles and practices

  • Systems and network administration

  • Industry-standard operating systems

  • Network, system, and application monitoring principles and practices


THIRD PARTY REGISTRATION

DDLS offers certification and training through our partnership with Micro Focus. This arrangement requires DDLS to provide your details to Micro Focus for course and exam registration purposes.


Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.



Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.