OBM120 – Operations Bridge Manager 2019.x Essentials

Course subjects

Module 1: Course Overview

• Course objectives

• Class logistics

• The lab environment

• Additional course information

• Course schedule

Module 2: Operations Bridge Overview

• Identify how IT organisations can transition from a cost function to a value creator

• Describe the Operations Bridge approach to addressing the challenges

• Use the applications that comprise the Operations Bridge solution

Module 3: Operations Bridge Manager (OBM) Overview

• Use enterprise event management

• Describe the purpose of an operations bridge

• Identify how an operations bridge enables team members to collaborate effectively

• List the components of Micro Focus Operations Bridge Suite

• Identify the primary features and capabilities of OBM

• Describe the data collectors that provide data to OBM

Module 4: Event Perspective

• Identify OBM operator workflow

• Access the OBM User Interface

• Assess events

• Select and analyse events

• Use Run Books

• Remediate an event

Module 5: Event Browser (HTML)

• Use the Event Browser

• Customise Event Browser

• List the primary event attributes displayed in the Event Browser

• Use event filters to locate events of interest

Module 6: Performance Perspective

• Access performance dashboards

• Use display control features

• Use multiple methods to select time ranges

• Export performance dashboard data

• Share a link to a dashboard with others

• View real-time data

• View event overlay data with performance data

• Create a performance dashboard favorite

• Use comparison dashboards to compare CIs

• Create a dashboard

• Add a parameter to a dashboard

• Map dashboards to appropriate CI types

Module 7: Health Perspective

• Define Health Perspective highlights and menus

• Access HI and KPI details

• View various reports in the Health Perspective

• Find visible and hidden CIs

• Use Health Top View options

Module 8: Monitoring Dashboards

• Identify typical use cases for OBM monitoring dashboards

• Describe OOTB monitoring dashboards provided with OBM

• Access monitoring dashboards in My Workspace

• Create a new monitoring dashboard

• Create a new My Workspace page containing a monitoring dashboard

Module 9: OBM Tools

• Access and use OBM tools

• Create OBM tools

• Define OBM tool authorisation

Module 10: RTSM Overview

• Identify the features of the Run-Time Service Model (RTSM)

• Identify the role of the RTSM in an OBM implementation

• Define CIs

• Organise CIs and relationships in the class model

• Navigate the RTSM administrative UI

• Locate and analyse CIs and relationships in IT Universe Manager

Module 11: Setting up Monitoring

• Describe the Agent based and agentless monitoring

• Install Operations Agent on a Windows node

• Install Operations Agent on a Linux node

• Maintain Operations Agent on a node

Module 12: Monitoring Automation Overview

• Identify the features and benefits of Monitoring Automation

• Monitor policy templates, aspects, and management templates

• Navigate MA administration pages

Module 13: Monitoring Automation Workflow

• Assign MA management templates to CIs

• Define custom parameter values for assignments

• Create automatic assignment rules to assign and maintain monitoring

• Verify monitoring assignments in MA

• Access monitoring configuration reports in MA

Module 14: Policy Templates

• Create and assign a basic policy template

• Add parameters to a policy template

Module 15: Logfile Policy Templates

• Describe the Log file encapsulator process

• Create and assign a Log file policy template

• Add parameters to Log file policy template

• Test the Log file policy template

Module 16: Service/Process Monitoring Policy Templates

• Create Service/Process monitoring policy template

• Assign Service/Process monitoring policy template

• Test the Service/Process monitoring policy template

Module 17: Open Message Interface Policy Templates

• Create an Open Message Interface policy template

• Assign an Open Message Interface policy template

• Test an Open Message Interface policy template

Module 18: SNMP Trap Policy Templates

• Create and assign an SNMP Trap policy template

• Assign SNMP Trap policy template

• Test SNMP Trap policy template

Module 19: Aspects

• Create and assign a basic aspect

• Create a basic management template

Module 20: Monitoring OBM and Data Collectors

• Describe OBM Architecture and Deployment

• Describe OBM Self-Monitoring

• Describe monitoring Operations Agent Health

• Locate log file information needed to troubleshoot OBM

Module 21: User Management

• Define OBM user management

• Identify how permissions are defined within roles

• Use roles and permissions and apply these to users and groups

• Identify how roles are inherited by groups from parent groups

• Create new roles, groups and users

• Create Event assignment rules

Module 22: OBM Administration

• Understand Content Packs and their functionality

• Use the OBM content types

• Analyse OOTB content packs

• Work with the OBM Content Manager

• Create a content pack

• Export a content pack

• Identify downtime concepts and configuration

• Identify OBM downtime behaviour concepts and configuration

• Set up OBM event notifications

• Describe OBM license management

• Identify infrastructure settings for OBM