In a world of increasing sophistication, it is vital that our teams have the skills to hold conversations across the business, working with a consultant’s hat on, to deliver value and solve problems. This course works with the individual to help them position themselves as an internal consultant, researcher, and problem-solver.
This two-day course will help IT professionals (not to mention Shared Services) who desire to play a more proactive and valuable role within their organisation, providing them with the skills to deal with “urgent” internal requests and better engage and influence various stakeholders… earlier in the development life cycle than is frequently the case.
The course is an ideal precursor for our Business Analysis and Project Management portfolios and for those individuals who are seeking to improve their generic consulting skills. Even in the Cloud era, there is still a need for internal client-facing consulting roles, as organisations continue to pay needlessly for external ‘best practice’ advice where internal staff can provide value-for-money via their institutional knowledge. In IT, and particularly in the era of the Cloud, it’s becoming less and less about the technology itself and more about the users… client centricity.
Certification in Concept Development Skills is available through the Global Certification Institute (GCI) after gaining a score of 70% or better in the online examination. This examination could be taken at any time subsequent to the classroom training.