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The customer experience edition of SAP Learning Hub is the fastest route to solution-specific success – accelerating onboarding, software adoption, and proficiency for everyone involved in implementation and deployment. This comprehensive digital learning platform offers enterprise-wide, 24×7 access to a wealth of learning resources for customer engagement and commerce solutions from SAP, including marketing, sales, service, and revenue.
View the information sheet for this edition here.
Content included:
Learning Journeys – A visual guide illustrating the path a learner can choose to become fully competent in a solution
Learning management system capabilities – To track and report on learning goals and progress
SAP Learning Rooms – Structured collaboration and social learning led by experts from SAP or partners
Educational content – Unlimited access to all of the learning content from SAP, including role-based learning and certification paths and the option to upload company-specific content
SAP Live Access – 10 hours of hands-on training on preconfigured SAP live software systems
For the full list of content included, please see the Overview of Contents
Goals:
Accelerate and maintain proficiency in customer experience solutions from SAP
Upskill on new features and functionality
Leverage available SAP C/4HANA (SAP Marketing Cloud, SAP Commerce Cloud, SAP Sales Cloud, SAP Service Cloud, SAP Customer Data Cloud), SAP ERP, and SAP CRM technologies to redefine customer experience
Prepare for certification exams
Audience:
For roles involved in SAP customer experience solution portfolio projects – from novices to seasoned experts, as well as software implementation project teams, systems integrators
Prerequisites:
None
Notes:
Significant cost reduction per learner allows you to train your entire technical workforce on SAP software
It simplifies the purchasing process to one transaction a year: no scheduling, no cancellations, and so on
It brings all technical professional workers up-to-date on SAP customer engagement and commerce solutions knowledge, providing perpetual “classrooms” in the cloud and live training systems anytime, year-round