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The customer experience edition of SAP Learning Hub is the fastest route to solution-specific success – accelerating onboarding, software adoption, and proficiency for everyone involved in implementation and deployment. This comprehensive digital learning platform offers enterprise-wide, 24×7 access to a wealth of learning resources for customer engagement and commerce solutions from SAP, including marketing, sales, service, and revenue.

View the information sheet for this edition here.

Content included:

  • Learning Journeys – A visual guide illustrating the path a learner can choose to become fully competent in a solution

  • Learning management system capabilities – To track and report on learning goals and progress

  • SAP Learning Rooms – Structured collaboration and social learning led by experts from SAP or partners

  • Educational content – Unlimited access to all of the learning content from SAP, including role-based learning and certification paths and the option to upload company-specific content

  • SAP Live Access – 10 hours of hands-on training on preconfigured SAP live software systems

  • For the full list of content included, please see the Overview of Contents

Goals:

  • Accelerate and maintain proficiency in customer experience solutions from SAP

  • Upskill on new features and functionality

  • Leverage available SAP C/4HANA (SAP Marketing Cloud, SAP Commerce Cloud, SAP Sales Cloud, SAP Service Cloud, SAP Customer Data Cloud), SAP ERP, and SAP CRM technologies to redefine customer experience

  • Prepare for certification exams

Audience:

  • For roles involved in SAP customer experience solution portfolio projects – from novices to seasoned experts, as well as software implementation project teams, systems integrators

Prerequisites:

  • None

Notes:

  • Significant cost reduction per learner allows you to train your entire technical workforce on SAP software

  • It simplifies the purchasing process to one transaction a year: no scheduling, no cancellations, and so on

  • It brings all technical professional workers up-to-date on SAP customer engagement and commerce solutions knowledge, providing perpetual “classrooms” in the cloud and live training systems anytime, year-round