The leading provider of information and communications technology training in Australasia.

Flexible instructor-led training options to suit the needs of you and your team.

DDLS Anywhere
Enabling students to attend classes in full HD video and audio.
DDLS Uschedule
Personalise your schedule through DDLS Anywhere.
Learning Solutions Model
Get a systematic approach to developing the capability of your people.
Delivery Modalities
Making it easy for you and your teams to get access to the best learning solutions.
Consulting Services
Our consulting practice can help you achieve your digital transformation goals faster
Assessment Services
Measure the effectiveness of your training with our Assessment service

Service Support Courses

Our training courses are established by an international panel of industry experts and practitioners.

Virtual Classroom Sydney Melbourne Brisbane Perth Canberra Adelaide Darwin

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Intro

DDLS offers certification and training in Service Support through a third party. Covering many facets of IT Service Management (ITSM), our training courses are established by an international panel of industry experts and practitioners.

Whether you are a help desk analyst, call centre operator, support centre team lead, help desk manager, or support centre director, our courses will give you the business processes and soft skills required to increase productivity, profitability, and improve customer satisfaction. You’ll learn industry best practices and benefit from the real-world experience of our fully-certified trainers.

Examinations are certified by HDI^®.

Testimonials

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Intro

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