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Troubleshooting Cisco Data Center Infrastructure (DCIT)

  • Length 5 days
  • Price $6490 inc GST
  • Version 7.0
Course overview
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Why study this course

This course shows you how to troubleshoot LAN, SAN, Cisco® Data Center Unified Fabric, Cisco Unified Computing System™ (Cisco UCS®), and Cisco Application-Centric Infrastructure (Cisco ACI®).

You will learn methodologies and tools to identify issues that may occur in data center network architecture. You will get extensive hands-on practice troubleshooting installation, configuration and interconnectivity issues on Cisco Multilayer Director Switch (MDS) switches, Cisco Nexus® switches, Cisco Fabric Extenders (FEXs), Cisco UCS, Cisco ACI, and more.

This course helps prepare you to take the exam, Troubleshooting Cisco Data Center Infrastructure (300-615 DCIT), which leads to CCNP Data Center and the Cisco Certified Specialist – Data Center Operations certifications.

Digital courseware: Cisco provides students with electronic courseware for this course. Students who have a confirmed booking will be sent an email prior to the course start date, with a link to create an account via before they attend their first day of class.  Please note that any electronic courseware or labs will not be available (visible) until the first day of the class.

Aligns to certification

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What you’ll learn

After completing this course, students will be able to:

  • Describe how to troubleshoot the data center network, troubleshooting tools and methodologies available from the Command-Line Interface (CLI) that are used to identify and resolve issues in a Cisco data center network architecture

  • Identify and resolve issues that are related to: Virtual LANs (VLANs) and private VLANs (PVLANs); port channels and virtual port channels; Overlay Transport Virtualisation (OTV); and Virtual Extensible LAN (VXLAN)

  • Describe troubleshooting of routing protocols such as Open Shortest Path First (OSPF), Enhanced Interior Gateway Routing Protocol (EIGRP), Protocol-Independent Multicast (PIM), and LAN security featuresIdentify and resolve issues that are related to a single device

  • Identify and resolve issues that are related to Fibre Channel interface operation

  • Identify and resolve Fibre Channel switching issues when the Cisco NX-OS Software is used in switched mode, and in N-Port Virtualisation (NPV) mode

  • Identify and resolve issues that are related to Fibre Channel over Ethernet (FCoE) and FCoE Initialisation Protocol (FIP), including FCoE performance

  • Describe Cisco UCS architecture, initial setup, tools, and service aids that are available for Cisco UCS troubleshooting and interpretation of the output

  • Describe Cisco UCS configuration, Cisco UCS B-Series Blade Server operation and troubleshoot related issues

  • Describe LAN, SAN, and Fibre Channel operations, including in-depth troubleshooting procedures

  • Describe Cisco Integrated Management Controller (IMC) tools for validating performance and facilitating data-gathering activities for Cisco UCS C-Series server troubleshooting, and the troubleshooting approach for hardware and firmware failures

  • Define the proper procedures for configuring LAN and SAN connectivity, avoiding issues with the VIC, troubleshooting connectivity issues and Cisco UCS C-Series server integration with Cisco UCS Manager

  • Identify the tools, protocols, and methods to effectively troubleshoot Cisco ACI

  • Describe how to troubleshoot automation, scripting tools, and programmability

Cisco at DDLS

DDLS is a Platinum Learning Partner and we are the largest provider of authorised Cisco training in Australia, offering a wider range of Cisco courses, run more often than any of our competitors. DDLS has won awards such as ANZ Learning Partner of the Year (twice!) and APJC Top Quality Learning Partner of the Year.

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Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

  • Network designers

  • Network administrators

  • Network engineers

  • System engineers

  • Data center engineers

  • Consulting systems engineers

  • Technical solutions architects

  • Server administrators

  • Network managers

  • Cisco integrators and partners

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us on 1800 U LEARN (1800 853 276).

Course subjects

Describing the Troubleshooting Process

  • Troubleshooting Overview

  • Narrow Down the Cause of the Problem

Understanding CLI Troubleshooting Tools

  • Ping, Pong, and Traceroute

  • Debugging, Event History, and System Monitoring

  • Switched Port Analyser (SPAN) and Encapsulated Remote SPAN

  • Ethanalyser, Embedded Logic Analyser Module (ELAM), and Data Plane Sampling Capture

  • Logging

  • Cisco Generic Online Diagnostics

  • Simple Network Management Protocol (SNMP), Cisco Embedded Event Manager (EEM), and Remote Network Monitor (RMON)

Troubleshooting VLANs and PVLANs

  • Troubleshoot VLAN Trunking Protocol (VTP)

  • Troubleshoot Layer 2 Issues

  • VLANs and Switched Virtual Interfaces (SVIs) on Cisco Nexus Series Switches

  • Troubleshoot VLANs, PVLANs, and SVIs

  • Troubleshoot Rapid Per VLAN Spanning Tree+ (PVST+)

Troubleshooting Port Channels and Virtual Port Channels

  • Port Channel Overview

  • Virtual Port Channel (vPC) Overview

  • Troubleshoot vPCs

  • Common vPC Issues

Troubleshooting Cisco Overlay Transport Virtualisation (OTV)

  • Cisco OTV Features

  • Common Cisco OTV Issues

  • Cisco OTV Troubleshooting

  • Hot Standby Routing Protocol (HSRP) Isolation

  • Between Data Centers Using Cisco OTV

Troubleshooting Virtual Extensible LAN (VXLAN)

  • VXLAN Overlay Features

  • VXLAN Multiprotocol Border Gateway Protocol (MP-BGP) Ethernet VPN

  • Common VXLAN Issues

  • VXLAN Troubleshooting

Troubleshooting Routing and High-Availability Protocols

  • Troubleshoot Basic Routing Issues

  • Troubleshoot OSPFv2 and OSPFv3

  • Troubleshoot EIGRP

  • Troubleshoot PIM

  • Troubleshoot First Hop Redundancy Protocol (FHRP)

Troubleshoot Data Center LAN Security

  • Troubleshoot Authentication, Authorisation, and

  • Accounting (AAA) and Role-Based Access Control (RBAC)

  • Troubleshoot First-Hop Security

  • Troubleshoot Control Plane Policing (CoPP)

  • Troubleshoot Access Control Lists (ACLs)

Troubleshooting Platform-Specific Issues

  • Cisco Fabric Services Overview

  • Troubleshoot Cisco Fabric Services

  • Configure and Troubleshoot Configuration Profiles

  • Common Virtual Device Contexts (VDC) Issues

  • Troubleshoot VDC

  • Troubleshoot Virtual Routing and Forwarding (VRF)

  • Cisco FEX Troubleshooting

  • Troubleshoot Cisco In-Service Software Upgrade (ISSU)

Troubleshooting Fibre Channel Interfaces

  • Fibre Channel Overview

  • Troubleshoot Fibre Channel Interfaces and Device Registration

  • Troubleshoot Fibre Channel Port Channels

  • Troubleshoot Port Security and Fabric Binding

Troubleshooting Fibre Channel Fabric Services

  • Troubleshoot Virtual Storage Area Networks (VSANs)

  • Troubleshoot Fibre Channel Domain and Name Services

  • Troubleshoot Zoning and Fabric Merges

  • Troubleshoot Cisco Fabric Services

Troubleshooting NPV Mode

  • N-Port ID Virtualisation (NPIV) and NPV Overview

  • Troubleshoot NPV Mode

Troubleshooting FCoE

  • FCoE and FIP Overview

  • Troubleshoot FIP

  • Troubleshoot FCoE- and QoS-Related Issues

  • Troubleshoot Data Center Bridging (DCB)

Troubleshooting Cisco UCS Architecture and Initialisation

  • Troubleshoot Fabric Interconnect in Standalone and Cluster Mode

  • Troubleshoot Cisco UCS Management Access

  • Troubleshoot Cisco UCS Manager CLI

  • Troubleshoot Cisco UCS with Embedded Tools

  • Troubleshoot Cisco UCS Hardware Discovery

Troubleshooting Cisco UCS Configuration

  • Stateless Computing

  • Troubleshoot Service Profile Association Issues Due to Unavailable Addresses

  • Other Service Profile Association Issues

  • Cisco UCS Manageability

  • Troubleshoot Authentication Failures

Troubleshooting Cisco UCS B-Series Servers

  • Troubleshoot Cisco UCS B-Series Blade Server

  • Troubleshoot Firmware Upgrade and Operating System Drivers

  • Troubleshoot Remote Access

  • Troubleshoot Server Hardware

  • Troubleshooting Cisco UCS B-Series LAN and SAN Connectivity

  • Troubleshoot Link-Level Issues

  • Troubleshoot Connectivity Issues for Specific Servers

  • Troubleshoot Intermittent Connectivity

  • Troubleshoot Disjoint Layer 2 Networks

  • Troubleshoot Redundant Connectivity

  • Troubleshoot Cisco UCS B-Series SAN Connectivity

  • Troubleshoot Directly Attached Storage

  • Troubleshoot Server Boot from SAN and iSCSI

  • Use SPAN for Troubleshooting

  • Analyse Packet Flow

Troubleshooting Cisco UCS C-Series Servers

  • Troubleshoot Cisco UCS C-Series Initialisation and Cisco IMC

  • Troubleshoot Cisco UCS C-Series Hardware and Firmware

Troubleshooting Cisco UCS C-Series LAN and SAN Connectivity

  • Troubleshoot the Cisco UCS C-Series VIC Module and Connectivity to Cisco IMC

  • Troubleshoot Cisco UCS C-Series LAN Connectivity

  • Troubleshoot Cisco UCS C-Series SAN Connectivity

  • Use SPAN to Capture Cisco UCS C-Series Server Traffic

  • Troubleshoot Cisco UCS C-Series Boot from the Fibre Channel Logical Unit Number LUN

  • Troubleshoot Cisco UCS C-Series iSCSI Boot

Troubleshooting Cisco UCS C-Series and Cisco UCS Manager Integration

  • Integrate Cisco UCS C-Series Servers with Cisco UCS Manager

  • Troubleshoot FEX Discovery and VIC Issues

Exploring the Tools and Methodologies for Troubleshooting Cisco ACI

  • Troubleshoot the Fabric Discovery Process

  • Traditional Troubleshooting Methods in Cisco ACI

  • Atomic Counters, Faults, and Health Scores

  • Troubleshoot Tenant-Based Policies

  • Packet Flow Through Cisco ACI Fabric

  • Troubleshoot AAA and RBAC

Troubleshoot Automation and Scripting Tools

  • Troubleshoot Cisco Internetwork Operating System (IOS) EEM

  • Troubleshoot the Cisco NX-OS Scheduler

Troubleshooting Programmability

  • Troubleshoot Bash Shell and Guest Shell for NX-OS

  • Troubleshoot Representational State Transfer (REST) API, JavaScript Object Notation (JSON), and Extensible Markup Language (XML) Encodings

Lab outline

  • Designing Enterprise Connectivity

  • Designing an Enterprise Network with BGP Internet Connectivity

  • Designing an Enterprise Campus LAN

  • Designing Resilient Enterprise WAN

  • Designing QoS in an Enterprise Network

  • Designing an Enterprise IPv6 Network


To fully benefit from this course, you should have the following knowledge and skills:

  • Configure, secure, and maintain LAN and SAN based on Cisco Nexus and MDS switches

  • Configure, secure, and maintain Cisco Unified Computing System

  • Configure, secure, and maintain Cisco ACI

These are the recommended Cisco courses that may help you meet these prerequisites:

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.