This course is designed to provide an understanding of the fundamental concepts and applications of the Micro Focus Universal Configuration Management Database (UCMDB).
Participants learn visualisation and mapping techniques to build business service views, implement change tracking, perform impact analysis, and enrichment of topology data and reporting. This course also covers the CMS UI, which provides a different end-user perspective to analyse and consume UCMDB data. The discussions and scenario-based exercises reinforce skills to optimise business outcomes through the efficient use of the Micro Focus UCMDB Server and CMS UI.
The hands-on lab environment uses UCMDB version 2019.11.
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What you’ll learn
Upon successful completion of this course, you should be able to:
Define CMS, the advantages and key features
Define the capabilities and features of UCMDB
Define the integration and architecture of UCMDB
Identify the key features of the CMS UI
Navigate through the CMS UI
Search using the CMS UI
Create service models and reports using the CMS UI
Identify and manage UCMDB OOTB reports
Define the IT Universe Manager, views, and CIs
Identify IT Universe Manager common tasks
Define the UCMDB class model, components, and navigation
Work with the Modelling Studio Interface
Define Topology Query language (TQL) concepts
Build TQLs with attribute, cardinality, element type, and identity conditions
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
30 years driving innovative, award-winning learning solutions
More Courses, More Often
When you train with DDLS you get more courses, more often, in more locations and from more vendors.
Quality instructors and content
Expert instructors with real world experience and the latest vendor- approved in-depth course content.
Partner-Preferred Supplier
Chosen and awarded by the world’s leading vendors as preferred training partner.
Ahead of the technology curve
No matter your chosen technologies or platforms, we can help you stay one step ahead.
Train Anywhere
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
30 years driving innovative, award-winning learning solutions
More Courses, More Often
When you train with DDLS you get more courses, more often, in more locations and from more vendors.
Quality instructors and content
Expert instructors with real world experience and the latest vendor- approved in-depth course content.
Partner-Preferred Supplier
Chosen and awarded by the world’s leading vendors as preferred training partner.
Ahead of the technology curve
No matter your chosen technologies or platforms, we can help you stay one step ahead.
Train Anywhere
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
30 years driving innovative, award-winning learning solutions
More Courses, More Often
When you train with DDLS you get more courses, more often, in more locations and from more vendors.
Who is the course for?
This course is recommended for application or system support personnel or anyone who needs an overview of the capabilities of UCMDB 2019.11.
Course subjects
Module 1: Course Overview
Identify the contents and objectives of the course
Define the class schedule and class logistics
Identify the related courses
Discuss the lab environment details
Module 2: Introduction to CMS
Define CMS and ITIL®
Define the common providers and consumers of CMS
Identify the components of Micro Focus CMS
Identify the integration capabilities of Micro Focus CMS
Define the Micro Focus Automated Service Modelling (ASM) component
Module 3: Introduction to UCMDB
Define UCMDB
Identify the capabilities and features of UCMDB
Define the integration capabilities of UCMDB
Define the architecture of UCMDB
Describe the visualisation, mapping, and discovery capabilities of UCMDB
Describe the deployment options of UCMDB
Define the UCMDB licensing
Module 4: CMS UI
Access and use the CMS UI user interface
Use the CMS UI search feature
Use CMS UI information widgets
Use the Resource Manager module
Module 5: IT Universe Manager
Define the IT Universe Manager
Identify IT Universe Manager common tasks
Work with views
Search for CIs
Use IT Universe Manager to display a CI’s related CIs
Add, update, and delete CIs with IT Universe Manager
Module 6: CIT Manager
Define the UCMDB class model
Identify the UCMDB class model components, including:
CIs
CI types (CITs)
Relationship types
Navigate the CI Type Manager
Work with attributes
Create a CI type
Create a relationship type
Module 7: Introduction to Modelling Studio and TQL
Describe the Modelling Studio
Work with the Modelling Studio interface
Define Topology Query Language (TQL) concepts
Build TQLs with attribute, cardinality, element type, and identityconditions
Use the Add Related Query Node wizard
Module 8: Modelling Studio – Views
Define the concept of views
Define the different types of views
Create pattern views
Create templates and template-based views
Create topology reports
Module 9: Modelling Studio – Models and Perspectives
Define models and modelling in CMS
Create an instance-based model
Create a pattern-based model
Define and create perspectives
Create perspective-based views
Module 10: Service Modelling in the CMS UI
Define models and modelling in UCMDB
Create a service model using assisted modelling
Create a service model using automated service modelling (ASM)
Work with a service model topology map
Module 11: Reports
Identify CMS reports
Use various custom reports
Create and run basic reports
Manage reports
Use Query Designer to create topology reports
Module 12: Impact Analysis
Define impact analysis
View use cases of impact analysis
Run impact analysis
Navigate the Impact Analysis Manager
Define an impact analysis rule
Describe the TQL limitations for impact analysis queries
Define out-of-the-box impact rules
Define calculated relationships
Module 13: Policy Management
Describe the purpose of policies
Create and use policies via the CMS UI
Module 14: Enrichments
Define enrichments
List enrichment operations
View examples of enrichments
Navigate the Enrichment Manager
Define Enrichment Manager UI elements
Work with enrichments
View OOTB enrichments
Schedule enrichments
Module 15: Integrations
Identify UCMDB integrations
List UCMDB integrations as part of CMS
Identify the integration technologies
Define the integration types
Navigate the Integration Studio
Identify integration point, adapter, and job
Module 16: Reconciliation
Understand the Reconciliation Engine
List the reconciliation processes
Explain the history of reconciliation
Name the reconciliation types
Use identification rules
Understand how the reconciliation analyser works
Prerequisites
To be successful in this course, you should have the following prerequisites or knowledge:
General knowledge of IT operations, familiarity with business services and service management
Familiarity with the Information Technology Infrastructure Library (ITIL®) V3 Foundation subject area
Background in network or enterprise application administration and knowledge of enterprise architectures in a production IT infrastructure
THIRD PARTY REGISTRATION
DDLS offers certification and training through our partnership with Micro Focus. This arrangement requires DDLS to provide your details to Micro Focus for course and exam registration purposes.
Terms & Conditions
The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
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By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.
