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Unconscious Bias: Filters are Not Just for Instagram

  • Length 1 day or 2 half-days
  • Price $550 inc GST
Course overview
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Why study this course

As competition for business growth intensifies and technology advances at a rapid rate, maintaining an edge is becoming more and more of a challenge. Many businesses are seeking the next thing that will increase their ability to be competitive and diversity of thinking is a relatively untapped and valuable resource.

Studies have shown that diverse teams reliably outperform teams of experts in the speed and creativity of problem solving and critical thinking, therefore a diverse workforce creates strategic advantage for businesses.

Participants will learn about the conundrum of deep-rooted biological mechanisms, which skew our objective decision making ability and bias our choices. This session explores the biases and decisions we make which are below our consciousness. We will unpack where these subconscious preferences impair our decision-making and ability to succeed.

This session gives an overview of the concept of Cognitive Framing and delves into the biology of the brain. We will explore how cognitive heuristics were formed and how these mental shortcuts can turn into unconscious biases. We explore how unconscious bias limits our overall success and how to recognise and mitigate biases affecting our decision-making.

Participants will learn how to use tools such as implementation intentions and have an opportunity to practice these in a safe environment. This will allow participants to embed the learning as they go and continue to apply it in the workplace.

We share a structure for decision-making that enables us to make significant decisions more objectively and discuss aspects of decision making across cultures. This flows on to our topics of Diversity. Participants will walk away with an understanding of how to support a culture of diversity and how this increases organisational success.

This course appeals to aspiring, emerging and current leaders as well as business owners, salespeople, volunteers and teammates. There is an optional qualification upgrade available.

This course is often delivered in two half-days instead of one full day.

Delivered by Illuminate Group – Powered by DDLS.

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What you’ll learn

  • Understand the critical importance of sound decision making skills

  • Evaluate personal and cognitive bias and how they influence your decision making

  • Identify key areas to improve in the decision making process

  • Develop new strategies to make consciously balanced decisions

  • Implement changes to support a healthy decision making culture within your team and or business

  • Knowledge of how to foster inclusion in the workplace

  • Structures to put in place to mitigate biased judgements

  • Understanding how to create an inclusive culture

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

Anyone – current leaders, new leaders, emerging leaders, employees, individuals and volunteers.

Course subjects

  • Bias

  • Diversity

  • Decision making


There are no compulsory prerequisites but An Introduction to Emotional Intelligence is recommended.


DDLS offers training through our partnership with Illuminate Group. This arrangement requires DDLS to provide your details to Illuminate for course registration purposes.

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.