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Cloud Computing and Virtualisation

VMware NSX: Troubleshooting and Operations

  • Length 5 days
  • Price $6347 inc GST
  • Version 6.4
Course overview
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Why study this course

This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competence in operating and troubleshooting the VMware NSX® 6.4 environment. In this course, you are introduced to several operational, management, and troubleshooting tools. You will be presented with various types of technical problems, which you will identify, analyse, and solve through a systematic process.

Product Alignment
•  NSX 6.4
•  VMware vRealize® Network Insight™ 3.6
•  VMware vRealize® Log Insight™ 4.5 

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What you’ll learn

By the end of the course, you should be able to meet the following objectives:

  • Establish and apply a structured troubleshooting approach and methodology

  • Explain the native NSX tools, VMware vRealize® Suite tools, and partner tools that are useful for monitoring, troubleshooting, and operations

  • Explain the NSX infrastructure components and the communications between them

  • Identify, analyse, and troubleshoot problems related to the NSX management, control, and data planes

  • Identify, analyse and troubleshoot problems related to NSX logical switching, logical routing, and VMware NSX® Edge™ services

  • Identify, analyse, and troubleshoot network security problems related to the NSX distributed firewall and the NSX Edge firewall

This course prepares you for the following certification:

  • VMware Certified Advanced Professional 6 - Network Virtualisation Deployment (VCAP6-NV Deploy)

VMware at DDLS

VMware is the world leader in server virtualisation technologies. DDLS is a VMware Authorised Training Reseller offering training in VMware and vSphere.

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

Network professionals who work with enterprise networks and VMware Sphere® 6.x.

Course subjects

1. Course Introduction

  • Introduction and course logistics

  • Course objectives

  • Resources and references

  • Learning paths and certifications

2. Troubleshooting Methodology

  • Develop a structured troubleshooting approach

  • Differentiate between symptoms and root causes

  • Identify and isolate problems residing in various areas

  • Apply an appropriate methodology and procedure to troubleshooting

3. Troubleshooting and Operating NSX Infrastructure

  • Describe the NSX infrastructure and component communications

  • Describe NSX and vSphere distributed switches

  • Explain VMware NSX® Manager™ to VMware vCenter Server® connectivity

  • Identify vSphere 6.5 compatibility with NSX 6.3

  • Explain control plane agent autorecovery

4. Troubleshooting and Operating NSX Logical Switches

  • Describe the components involved in NSX logical switching

  • Describe the logical switching control plane operations

  • Explain the management plane operations and solve NSX Manager issues

  • Describe user world agents and their functions

  • Configure vSphere distributed switches for VXLAN

  • Back up and restore vSphere distributed switch configurations

5. Troubleshooting and Operating NSX Logical Routers

  • Describe the communications between routing components

  • Differentiate between the distributed logical router (DLR) and the edge services gateway (ESG)

  • Describe DLR packet flow

  • Describe ESG and DLR packet flow with ECMP enabled

  • Describe the prerequisites for logical routing

  • Correctly configure the transport zone

  • Understand the rules of DLR

  • Describe VMware NSX® Edge™ nodes

6. Troubleshooting and Operating NSX Security Services

  • Explain the DFW dependency on NSX Manager

  • Explain how DFW and NSX Edge firewall rules are managed by NSX Manager

  • Explain the architecture of guest introspection with third-party devices

  • Understand VMware Tools™ and the NSX thin agent

  • Explain how NSX service chaining dynamically responds to changing security conditions

  • Describe automated security operations

  • Explain how DFW, the filtering module, and the traffic redirection modules work together

  • Describe the changes in the DFW packet log format

7. Troubleshooting and Operating NSX Edge Services

  • Use the GUI and the CLI to verify DHCP relay configuration

  • Verify the settings of a DHCP server

  • Describe the SSL VPN-Plus remote access solution available on ESG

  • Describe the L2 VPN features and explain how they work

  • Properly configure L2 VPN service

  • Configure the SSL VPN-Plus server and clients

  • Properly configure IPsec VPN tunnels between sites

  • Use the GUI, CLI commands, and logs to examine IPsec VPN tunnel status and statistics

  • Differentiate between L4 and L7 load balancing

  • Explain how high availability works

  • Analyse common high-availability configuration issues and provide solutions

8. vRealize Operational Tools for NSX Operations Management

  • Discuss NSX operational requirements and tools overview

  • Introduce vRealize Network Insight

  • Introduce VMware vRealize® Log Insight™ Content Pack for VMware NSX

  • Introduce VMware vRealize® Operations Manager™ Content Pack for VMware NSX


  • Knowledge and working experience of computer networking, including:

    • Switching and routing technologies (L2-3)

    • Network and application delivery services (L4-7)

  • Knowledge and working experience of vSphere

  • Knowledge and working experience of NSX installation, configuration, management, and operations

Before taking this course, you ought to take either the VMware NSX: Install, Configure, Manage course or the VMware NSX for Internetworking Experts Fast Track course.

The VMware Certified Professional 6 - Network Virtualisation (VCP6-NV) certification is recommended.

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.


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