VMware Workspace ONE: Skills for UEM

Length 3 days
Price $3498 inc GST
Version 21.x

Course overview

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Why study this course

Learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multi-platform endpoint management solution with VMware Workspace ONE®.

Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the three days, you will have the foundational knowledge for effectively implementing VMware Workspace ONE® UEM.

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What you’ll learn

By the end of the course, you should be able to meet the following objectives:

Explain the general features and functionality enabled with Workspace ONE UEM
Summarise essential Workspace ONE administrative functions
Summarise and implement common Workspace ONE integrations
Explain the integration of Workspace ONE UEM with directory services
Explain and deploy Workspace ONE edge services
Onboard device endpoints into Workspace ONE UEM
Securely deploy configurations to UEM managed devices
Maintain environment and device fleet health
Deploy applications to UEM managed devices
Analyse a Workspace ONE UEM deployment

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Expert instructors with real world experience and the latest vendor- approved in-depth course content.

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Who is the course for?

Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants.

Course subjects

1. Course Introduction

Introductions and course logistics
Course objectives

2. Platform Architecture

Summarise the features and functionality of Workspace ONE UEM
Outline the benefits of leveraging Workspace ONE UEM
Recognise the core and productivity components that make up the Workspace ONE UEM platform

3. Administration

Explain the features and functions of Workspace ONE Hub Services
Summarise hierarchical management structure
Navigate and customise the Workspace ONE UEM console
Outline account options and permissions

4. Enterprise Integrations

Outline the process and needs to integrate with directory services
Explain certificate authentication and practical implementation with Workspace ONE
Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console

5. Onboarding

Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management
Outline the steps for setting up autodiscovery in the Workspace ONE UEM console
Enroll an endpoint via the Workspace ONE Intelligent Hub app
Summarise platform onboarding options

6. Managing Endpoints

Explain the differences between device and user profiles
Describe policy management options for Windows 10 and macOS

7. Alternative Management Methods

Describe the function and benefits of device staging
Configure product provisioning in the Workspace ONE UEM console
Understand the benefits of deploying a Workspace ONE Launcher configuration to Android devices

8. Applications

Describe the features, benefits, and capabilities of application management in Workspace ONE UEM
Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console
Describe the benefits of using Apple Business Manager Content integration
Describe the benefits of using server-to-client software distribution
List the functions and benefits of the Workspace ONE Software Development Kit (SDK)

9. Device Email

Outline email clients supported by Workspace ONE UEM
Configure an Exchange Active Sync (EAS) profile in the Workspace ONE UEM console
Configure Workspace ONE® Boxer settings
Summarise the available email infrastructure integration models and describe their workflows

10. Content Sharing

Describe the benefits of using Content Gateway and the Content Gateway workflows
Describe the benefits of integrating content repositories with Workspace ONE UEM
Configure a repository in the Workspace ONE UEM console

11. Maintenance

Identify console tools that support maintenance
Analyse how to implement compliance policies to protect environmental security
Outline features and functions enabled by Workspace ONE Assist

12. Intelligence and Automation

Outline the functionality enabled by Workspace ONE Intelligence
Summarise and deploy automation
Describe the functions and benefits of using compliance policies
Explain the use-case for Freestyle Orchestrator and understand Freestyle Workflows
Outline the capabilities of sensors and scripts and the steps for creating them

Prerequisites

This course has no prerequisites.

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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