1. Course Introduction
- Introduction and course logistics
- Course objectives
- Resources and references
- Learning paths and certifications
2. Troubleshooting Methodology
- Develop a structured troubleshooting approach
- Differentiate between symptoms and root causes
- Identify and isolate problems residing in various areas
- Apply an appropriate methodology and procedure to troubleshooting
3. Troubleshooting and Operating NSX Infrastructure
- Describe the NSX infrastructure and component communications
- Describe NSX and vSphere distributed switches
- Explain VMware NSX® Manager™ to VMware vCenter Server® connectivity
- Identify vSphere 6.5 compatibility with NSX 6.3
- Explain control plane agent autorecovery
4. Troubleshooting and Operating NSX Logical Switches
- Describe the components involved in NSX logical switching
- Describe the logical switching control plane operations
- Explain the management plane operations and solve NSX Manager issues
- Describe user world agents and their functions
- Configure vSphere distributed switches for VXLAN
- Back up and restore vSphere distributed switch configurations
5. Troubleshooting and Operating NSX Logical Routers
- Describe the communications between routing components
- Differentiate between the distributed logical router (DLR) and the edge services gateway (ESG)
- Describe DLR packet flow
- Describe ESG and DLR packet flow with ECMP enabled
- Describe the prerequisites for logical routing
- Correctly configure the transport zone
- Understand the rules of DLR
- Describe VMware NSX® Edge™ nodes
6. Troubleshooting and Operating NSX Security Services
- Explain the DFW dependency on NSX Manager
- Explain how DFW and NSX Edge firewall rules are managed by NSX Manager
- Explain the architecture of guest introspection with third-party devices
- Understand VMware Tools™ and the NSX thin agent
- Explain how NSX service chaining dynamically responds to changing security conditions
- Describe automated security operations
- Explain how DFW, the filtering module, and the traffic redirection modules work together
- Describe the changes in the DFW packet log format
7. Troubleshooting and Operating NSX Edge Services
- Use the GUI and the CLI to verify DHCP relay configuration
- Verify the settings of a DHCP server
- Describe the SSL VPN-Plus remote access solution available on ESG
- Describe the L2 VPN features and explain how they work
- Properly configure L2 VPN service
- Configure the SSL VPN-Plus server and clients
- Properly configure IPsec VPN tunnels between sites
- Use the GUI, CLI commands, and logs to examine IPsec VPN tunnel status and statistics
- Differentiate between L4 and L7 load balancing
- Explain how high availability works
- Analyze common high-availability configuration issues and provide solutions
8. vRealize Operational Tools for NSX Operations Management
- Discuss NSX operational requirements and tools overview
- Introduce vRealize Network Insight
- Introduce VMware vRealize® Log Insight™ Content Pack for VMware NSX
- Introduce VMware vRealize® Operations Manager™ Content Pack for VMware NSX
