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All Cisco courses

Cisco has added a number of new features to the classroom experience that now require a unique user account to be set up prior to the start of your course. Please go to, click on the “register” icon at the top right of the screen and follow the prompts.

Please ensure you complete this no later than three working days prior to your course start date as failure to do so may result in unnecessary delays with your courseware and labs.

If you have an existing account with Cisco, please ensure that you are familiar with the login details and that you can access it from anywhere by testing the login details before you come to class. By testing your login details beforehand, you ensure a smooth start and easy access to your courseware on the first day of the course.

Please note that any electronic courseware or labs will not be available (visible) until the first day of the course.

Cisco Learning Services (CLS) courses

CLS courses are Cisco reseller courses which are directly delivered through Cisco. Please make note of the following information.

Student logistics

  • We recommend using two screens; one for presentation/labs, the second for viewing course material. For example, a mobile phone or tablet device.

  • Sign into the WebEx session with first and last name. (WebEx details will be provided in class confirmation email the week prior to course commencement.)

  • An evaluation will be provided at the end of the course. A certificate of completion will be provided upon submitting the evaluation.

Course labs

  • Internet connection through a browser is required to access the course labs.

  • The labs are secure (HTTPS) and Cisco AnyConnect VPN is not required.

  • Allow all access to “*”. For verification, ensure you can access

  • Mozilla Firefox, Chrome, and Safari are recommended browsers for accessing the lab portal.

  • A welcome email will be sent directly to each student from [email protected] 48 hours prior to course commencement, with instructions on how to access the lab portal.

Course books

Cancellation policy

  • This course has a 14-day cancellation policy. Cancellation of enrolment within this 14-day window will result in a charge of 100% of the listed course price.