I have attended the ITIL Foundation and ITIL Practitioner Release and Control courses run by DDLS. Both of these courses were packaged and presented in a very professional way, with all of the course ware and information presented in a timely and relevant way – giving trainees examples of how ITIL can be implemented in all facets of IT Service delivery.
I can confidently say that I have a practical and working knowledge of ITIL concepts and am proud to have been accredited with my ITIL qualification.. I am utilising the skills and knowledge I have obtained from doing this ITIL training to increase the effectiveness and professionalism of the IT Team.
I recommend the ITIL courses conducted by DDLS. The training staff are knowledgeable and interesting to learn from.
Andy Sylvester - ITIL Senior Network Support - FuturePlus Financial Services Pty Ltd
Since I started working for FuturePlus in June 2006 I've been sent on the following... Next Testimonial
Penny - ITIL Technical Resources Officer
Darren was informative and engaging. The course delivery was pretty quick, but I coped OK. I have already implemented some...