Kathryn Chao

Steve was great & very passionate about the subject matter, and also very experienced. This made for a good learning environment. Although I’ve been a Business Analyst / Project Manager for some time now, I thought the program was of significant importance as it reaffirmed with me the fundamentals associated with the importance of the Business Analyst role.

DDLS are professional, and responsive to clients requirements and my Account Manager has been excellent to deal with. We choose to train with DDLS based on research and prior experience with them and also their willingness to contextualise our requirements, and understand our business. This research undertaken by DDLS is critical to why we choose them. Feedback from participants has also been very positive. Our employees have reflected on the professionalism of the trainers and the comprehensive

The course was great and the instructor, Haydn made it look so easy as he kept everyone engaged and involved throughout the entire 5 days. I was so impressed I told my manager about it half way through the course and have recommended that any new BA’s in our team attend the same course. I also have friends from other organisations interested in this course as well. There are many new skills that I have learned and have been able to put into practice immediately, including better documentation, u

The BA course was very enjoyable and the facilities in your Melbourne office were above expectation.

I thoroughly enjoyed the Mastering Business Analysis course at DDLS last week and found it very rewarding. Also, I found that Terry Parker has inspired me even more in BA and he is a very passionate facilitator. I would definitely recommend DDLS to those who are thinking of undertaking a training course.

I found the information provided in Fast Start in Business Analysis to be both well presented and in a format that can be applied to real-work situations. The case-study format made the understanding of the course content much easier and enjoyable.