The course was great and the instructor, Haydn made it look so easy as he kept everyone engaged and involved throughout the entire 5 days. I was so impressed I told my manager about it half way through the course and have recommended that any new BA’s in our team attend the same course. I also have friends from other organisations interested in this course as well.

There are many new skills that I have learned and have been able to put into practice immediately, including better documentation, understanding social styles and using different techniques to inspire others working on my projects.

Vanessa Stanley
Insurance Australia Group

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